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Acorn Community Bank: Loans reviews

Name: Loans
Rating: 4.93 (461 reviews)

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4.93

Based on 461 reviews, last reviewed 8th Jul 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

1 star

Latest highest rating:

5

Every time I’ve rang or put a clam in for top up on... Every time I’ve rang or put a clam in for top up on the loan always get it with no issues very helpful and excellent customer service aswell keep up t... Read more Reviewed on: 8th July 2024

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

Acorn Community Bank Loans reviews (461)

Review of the Acorn Community Bank, Loans:

Acorn provide a great service.

Acorn provide a great service. The customer service is excellent, always receive a prompt response to any queries I send by email and my phonecalls are always answered promptly. I've ever encountered any issues with either loans or savings, my loan repayments have always been structured on an affordable way that helps facilitate my continued saving. The app is really helpful aswell and there's a YouTube channel which clearly explains how to use it. Reviewed on: 11th June 2024

10 out of 10 service

The staff are always really helpful and polite whenever I phone or email. Also, the application forms are super easy to follow and fill out. As a previous domestic violence victim, my credit score was completely ruined by my perpetrator; meaning no credit card or loan eligibility once I finally left. The service that Acorn provide was an absolute godsend for myself and my two children. It allowed me to have access to a loan which would be paid back gradually from my child benefit payments and enabled me to purchase essentials that the children and I had to leave when we fled. Without this option we would’ve been left without a cot for my son to sleep in, bottles for him to feed from, clothes and a pushchair etc. It’s an amazing service and one that I would recommend to all. Reviewed on: 7th May 2024

Excellent service!

Excellent service! Quick to respond and process applications. Great Interest rates and saving opportunities Reviewed on: 7th May 2024

Very friendly very quick all round pleasant experien...

Very friendly very quick all round pleasant experience I also have a Christmas savings.. Reviewed on: 7th May 2024

Highly recommended

I was really struggling last year and acorn helped me arrange a child benefit loan with very little interest at all and a fantastic scheme for paying back whereby a mandatory saving amount (very small) meant that o had savings when I finished paying. Reviewed on: 7th May 2024

Very good

I’ve had loans from acorn that have been very easy to access and apply for and great repayment plans. Reviewed on: 7th May 2024

Excellent service!

Excellent service! Very easy to work with and app makes everything very simple Reviewed on: 7th May 2024

Easy to get threw to someone, very helpful and kind...

Easy to get threw to someone, very helpful and kind staff Reviewed on: 7th May 2024

Been so helpful for me and my family thank you so much.

Been so helpful for me and my family thank you so much. I’m not looking forward to the changes of having a credit check before a loan I don’t feel this is necessary as the loan repayment is being taken from child benefit before it’s paid anyway. Reviewed on: 7th May 2024

Always been very helpful on the phon.

Always been very helpful on the phone. this helps me and my children when we’re in need. Reviewed on: 7th May 2024

Excellent customer service

Staff are so friendly great customer service they answered all my questions so polite Reviewed on: 7th May 2024

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Acorn Community Bank: Loans reviews

100% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

N/A

About this product

Acorn Community Bank Loans reviews (461)

Acorn provide a great service.

10 out of 10 service

Excellent service!

Very friendly very quick all round pleasant experien...

Highly recommended

Very good

Excellent service!

Easy to get threw to someone, very helpful and kind...

Been so helpful for me and my family thank you so much.

Always been very helpful on the phon.

Excellent customer service

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