Your Insurance Broker Reviews (61)
Honest pricing and a service that goes beyond box ticking
I've shopped around and tried most of the big brands out there I always end up going back to Adrian Flux. Their staff know what they are doing they don't make the mistakes all the others make. They understand more specialist vehicles and lease plans....
Read moreI've shopped around and tried most of the big brands out there I always end up going back to Adrian Flux. Their staff know what they are doing they don't make the mistakes all the others make. They understand more specialist vehicles and lease plans. All the other big brands always over promise and under deliver. Flux are honest up front and just get it right that's all I want. I don't need gimics, mer cats or washed up Hollywood actors I need a operator at the end of the phone who knows cars an gets the quote right. Flux do this every time.
Wide range of insurance products
I was looking for a very bespoke commercial motor insurance for the transport of boats and Adrian Flux seem to be the only broker in the country that would even speak to me. They were great although the representative spoke a little too fast at times.
Read moreI was looking for a very bespoke commercial motor insurance for the transport of boats and Adrian Flux seem to be the only broker in the country that would even speak to me. They were great although the representative spoke a little too fast at times.
Not entirely happy.
Although I get the best , lowest quote from Adrian Flux for all my classics, I have to wait a long time on the phone to achieve it. Why won't insurance companies give you the best price on your renewal quote to save phoning around? Also explain their...
Read moreAlthough I get the best , lowest quote from Adrian Flux for all my classics, I have to wait a long time on the phone to achieve it. Why won't insurance companies give you the best price on your renewal quote to save phoning around? Also explain their "agreed valuation policies"
When good brokers turn bad!
I was insured with them for a few years, they were very knowledgeable, and came up with an excellent policy & premium, on both a kit car & imported motorbike, I would go as far as saying they were the best broker I had ever used......until I changed...
Read more I was insured with them for a few years, they were very knowledgeable, and came up with an excellent policy & premium, on both a kit car & imported motorbike, I would go as far as saying they were the best broker I had ever used......until I changed vehicles (vw golf), their premium was twice the amount that of other companies. No problem I thought, I'll get my proof of ncb and change to another company. When I asked for proof of ncb they told me I had non, despite sending them proof of 7 years ncb when I started the policy. Apparently they had expired as my policy did not use or gain any ncb. I phoned up several times regarding this, to try and sort it out. Their attitude was atrocious.
As far as I'm concerned they stole 9 years hard earned ncb from me.
And for that I will eternally hate them.
Not a great deal
Had a real struggle to cancel my policy 2 days after purchasing - I understand I have 14 days cooling off period
They have never let me down
Two break down pick ups one insurance claim no quibbles
Guaranteed Satisfaction!
For motorhome insurance, you cannot find a more professional and helpful team than those at Adrian Flux!! I have owned a motorhome for almost 10 years now and having been recommended to them by an acquaintance of mine (a caravanner), I have found them...
Read moreFor motorhome insurance, you cannot find a more professional and helpful team than those at Adrian Flux!! I have owned a motorhome for almost 10 years now and having been recommended to them by an acquaintance of mine (a caravanner), I have found them to be very reliable, understanding and they also provide a reasonably priced product which, as a pensioner, always helps! I would certainly recommend them to anyone looking for motorhome, caravan or classic car insurance. Should Adrian Flux win this award, it would be no more than they and their team deserve!!!
'Willing to listen to the client'
The customer should be looked after and this is exactly what Adrian Flux do. If I have had an unblemished period of cover with AF and, more importantly, with no claims over a 20 year period then why should my insurance premium go up - AF have...
Read moreThe customer should be looked after and this is exactly what Adrian Flux do. If I have had an unblemished period of cover with AF and, more importantly, with no claims over a 20 year period then why should my insurance premium go up - AF have recognised this and withdrawn any premium increases - that's the right business sense........well done!
Long time customer
I have never had any issues with Adrian Fluxes in the 10 years that I have had my motorcycle and motorcycle clothing insured through them. Always providing a service at a very good price and required levels of required cover, I'm sure I would be more...
Read moreI have never had any issues with Adrian Fluxes in the 10 years that I have had my motorcycle and motorcycle clothing insured through them. Always providing a service at a very good price and required levels of required cover, I'm sure I would be more inclined to utilise this company in the future should I change my motorcycle in the future.
Rubbish Customer Service
It would appear that your call centre staff are either untrained and ill informed! Telling me that they couldn't insure me because I wasn't working, couldn't class me as a housewife because I wasn't married, only living with my partner! The level of...
Read moreIt would appear that your call centre staff are either untrained and ill informed! Telling me that they couldn't insure me because I wasn't working, couldn't class me as a housewife because I wasn't married, only living with my partner! The level of service is despicable and I would never use them again.
Very good always
Always been good and will not stop using you guys thank you for years of no problems 5star
Adrian.... He's alright.
What can i say about Adrian.... He sells insurance, i need insurance so we seam to come to an agreement every year. Wouldn't say he's a best mate but would go out for a pint with the guy!
great service
been with these for years and never been let down.
Great Customer Service
Very happy to vote for Adrian Flux. We had just had a terrible experience with our previous classic car insurer, & were feeling a bit frazzled. The staff at Adrian Flux were calm and reassuring.