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    Adrian Flux: Insurance Broker reviews

    View other Adrian Flux products
    3.18
    Based on 137 reviews, last reviewed 2nd Dec 2023
    100% decrease in 5 star reviews
    in the past 90 days
    50% decrease in 1 star reviews
    in the past 90 days
    See only 5 star reviews
    47%
    See only 4 star reviews
    7%
    See only 3 star reviews
    2%
    See only 2 star reviews
    5%
    See only 1 star reviews
    39%

    Latest highest rating:

    5

    Good customer service Someone always picks up the phone quickly when I call and Chen always help me! Reviewed on: 29th August 2023
    Alistair Marjot's avatar
    Alistair Marjot

    Latest lowest rating:

    1

    Don't use So if you're a new driver and thinking about use them DON'T. my son has used them and has nothing but trouble with them, there black box is a pain ha... Read more Reviewed on: 2nd December 2023
    Tim Archontides's avatar
    Tim Archontides
    Read all reviews Write a review

    About the Insurance Broker

    Our Adrian Flux Insurance Broker reviews can help you to find out what life as a Adrian Flux customer is really like. We know that a good Insurance Broker can help you when you're looking to find a new insurance policy...so why not tell us about your customer experience today!


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    Adrian Flux Insurance Broker reviews (137)

    Don't use

    1
    So if you're a new driver and thinking about use them DON'T. my son has used them and has nothing but trouble with them, there black box is a pain has had messages after message that the box has been removed from car, it hasn't, final got a email cancelling the insurance in 7day, but rung them and told he insurance was cancelled that day so would hane been driving with no insurance. So keep away, the box doesn't work properly poor customer service. Do not use Reviewed on: 2nd December 2023
    Tim Archontides's avatar
    Tim Archontides

    poor customer service, rip-off quotes

    1
    telephone wait of over 30 minutes every time! i have been a customer for over 5 years. Then changed from motorhome to van. First they quoted me as Adrian Flux. Then as Sterling van when I called them. But Adrian Flux and Sterling Van are the same company. Difference of over £400. With the same underlying insurer! Tried to rip me off, clearly. Loyalty does not pay. I'm going elsewhere. Reviewed on: 13th November 2023
    Jorg Prinzlin's avatar
    Jorg Prinzlin

    DO NOT USE THIS COMPANY!!!

    1
    i paid for a whole years van insurance to be called and left on hold for half an hour to then be told my premium would change for the worse as the customer service women twisted my words to the underwriters... very stressful. do not use!!! Reviewed on: 25th October 2023
    Sian Boyes's avatar
    Sian Boyes

    massive leaving charge

    1
    yes they charge you massively for leaving, They also have thousands of bad reviews on untrust pilot but still have almost 5 stars go figure Reviewed on: 20th October 2023
    connor 787t86tt's avatar
    connor 787t86tt

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