American Express Reviews

  Ratings based on 241 reviews       Last review 3 weeks ago    
  Visit American Express

American Express 'blue box' values reflect who they are and what they stand for: Customer Commitment, Quality, Integrity, Teamwork and Respect for People are their core values. Smart Money People is the place for American Express reviews. Read and...

READ MORE

American Express 'blue box' values reflect who they are and what they stand for: Customer Commitment, Quality, Integrity, Teamwork and Respect for People are their core values. Smart Money People is the place for American Express reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Overall Rating

Great

1

2

3

4

5

American Express Review Insight

What are people saying in their reviews?

Customer Service

53% of feedback is Product related

Customer profile

Top Age Profile: 25-34

Top Channel Preference: App

Consumer Credit Awards logo Winner of "Best Credit Card Provider" at the Consumer Credit Awards 2017.

American Express Products 241

American Express Credit Card

Quick application process

Decision was quick and card and details sent promptly

Reviewed on 15th April 2021
Xeythus's avatar
Xeythus
Write a review

Charge Card

Excellent card and wonderful customer service

Amex customer service is one of best in world

Reviewed on 14th April 2021
Assad Kiani's avatar
Assad Kiani
Write a review

Platinum Cashback Credit Card

My favourite card

My favourite credit... Read more

My favourite credit card!
I have been AMEX card member for almost 10 years. I have the cash back card that cost £25 a year. The card gives me cash back on anything I spend, and pays out the cash back once a year, at the end of your anniversary month. I am trying to do all my monthly spending on this card and collect over £200 cash back each year. There are also offers available for you to add to your card which change regularly. These offers give you extra cash back when you spend at particular places. Repay everything at the end of the month like you would with every card that you use. If you are interested, the link below will give you £25 cash back when you open acc and spend £1. Have fun and don’t forget to repay every month!
http://amex.co.uk/refer/stancsGymH?CPID=100390298

Reviewed on 17th February 2021
stan4ev55@yahoo.com's avatar
stan4ev55@yahoo.com
Write a review

Credit Card

Great Card with Rewards

Love American Express. Love the rewards system. Recommend it everyday.

Reviewed on 18th September 2020
Katy Greenhalgh's avatar
Katy Greenhalgh
Write a review

British Airways Credit Card

Great for Avios

I'm happy with the card and BA benefits

Reviewed on 6th August 2020
Tim Reed's avatar
Tim Reed
Write a review

Credit Card

Beyond Expectations

Superb support in the current crisis for both consumers and businesses an example to others

Reviewed on 11th July 2020
Chirag Patel's avatar
Chirag Patel
Write a review

American Express Credit Card

Quality with rewards

Amex is a breeze. I get cashback, rewards, and easy transactions.

Reviewed on 9th July 2020
James's avatar
James
Write a review

British Airways Credit Card

Amazing Credit Cards

I have been an American Express customer for 4 years now and have had American Express Cashback Card, Gold Card, BA Premium Plus and now BA Blue Card. With Cashback card earned enough cashback. The opted for Gold card and then the BA cards and have... Read more

I have been an American Express customer for 4 years now and have had American Express Cashback Card, Gold Card, BA Premium Plus and now BA Blue Card. With Cashback card earned enough cashback. The opted for Gold card and then the BA cards and have never looked back since. I activated my 2-1 voucher earlier in June and have 150K + points so once the covid situation gets better I can start to look for the upgraded holiday ;) Thank you Amex.

Reviewed on 25th June 2020
Sohel's avatar
Sohel
Write a review

British Airways Credit Card

GOOD CHAT SERVICE FOR DISABLED CUSTOMERS

Disability wise I cannot use phones, if I have a problem I can go to the chat easily and someone will help me and there has never not been someone there when I needed help. I always get my problem resolved straight... Read more

Disability wise I cannot use phones, if I have a problem I can go to the chat easily and someone will help me and there has never not been someone there when I needed help. I always get my problem resolved straight away.
This to me is gold as so many banks/cards demand you phone them, not recognising disability at all and are not willing to do anything about it to make reasonable adjustments. I don't constantly have my card blocked like my other cards, which is no good to anyone which leaves you for months without any service as banks fail to respond to letters, so I feel AE is reliable for me and my disability needs when I am needing help.

Reviewed on 17th June 2020
justwannahelp's avatar
justwannahelp
Write a review

American Express Credit Card

Great card, would recommend

Unlimited expenditure available, discounts available, regular updates and communication from company. would always recommend

Reviewed on 12th June 2020
Nish's avatar
Nish
Write a review

Credit Card

Got your back...

I always feel protected using my AMEX to pay for things after raising disputes following questionable products/services provided. Full credit on to my statement given whilst they chase the merchant. On top of this, they give 1% cashback on all... Read more

I always feel protected using my AMEX to pay for things after raising disputes following questionable products/services provided. Full credit on to my statement given whilst they chase the merchant. On top of this, they give 1% cashback on all purchases (5% for the first three months). Get £25 for applying by this link and spend £1 on your new card - http:// amex.co.uk/ refer/ dAVIdPLUkr?XL=MIANS

Reviewed on 7th June 2020
davpay's avatar
davpay
Write a review

Credit Card

A brand you can trust

Excellent customer service combined with cash back incentives makes this a top credit card

Reviewed on 29th May 2020
Hamish Archibald's avatar
Hamish Archibald
Write a review

American Express Credit Card

Expressive

With Amex, I was able to afford those extra little luxuries and simultaneously earn Airmiles for travel. Sensible limit and good APR. The only downfall is sometimes these particular cards aren't accepted in some places.

Reviewed on 28th May 2020
Sadie's avatar
Sadie
Write a review

British Airways Credit Card

Amazing customer service

Very prompt at replying to any queries online.

Reviewed on 12th May 2020
Natasha King's avatar
Natasha King
Write a review

Platinum Cashback Credit Card

Platinum cashback card

I'd highly recommend this credit card for everyday spenders; I use the card wherever possible then pay off the bill in full at the end of the month. The AMEX app makes it easy to track my spending and understand how much my direct debit is likely to... Read more

I'd highly recommend this credit card for everyday spenders; I use the card wherever possible then pay off the bill in full at the end of the month. The AMEX app makes it easy to track my spending and understand how much my direct debit is likely to be. AMEX customer service are brilliant over the phone and are quick at resolving queries.

Reviewed on 28th April 2020
Josh's avatar
Josh
Write a review

Platinum Cashback Credit Card

Great service, great benefits

Amazing cashback offer when you sign up, great service. Any issues they support you dispute with the company you have a concern with

Reviewed on 27th April 2020
Wayne Fannon's avatar
Wayne Fannon
Write a review

Credit Card

Good Service

Not had any problems, bonus cashback calculated as advertised.

Reviewed on 27th April 2020
Jackisback's avatar
Jackisback
Write a review

British Airways Credit Card

F*£king A

allows you to spend and earn avoid points that you can then spend on flights around the world

Reviewed on 27th April 2020
Kevin McGovern's avatar
Kevin McGovern
Write a review

Gold Credit Card

I am happy with a well-maintained customer service system

Unlike those small fin-techs who wholly rely on internet and have very shabby customer support, I feel very reassured with AMEX because I’ve not had a problem to reach out to them whenever I need.

Reviewed on 17th March 2020
C's avatar
C
Write a review

Platinum Cashback Credit Card

Great Service and Product

Quick response , understood my query and dealt with promptly and swiftly couldn't ask for more

Reviewed on 9th February 2020
Chirag Patel's avatar
Chirag Patel
Write a review