Ratings based on 186 reviews Last review 2 months ago
4.34 / 5Great overall rating

American Express 'blue box' values reflect who they are and what they stand for: Customer Commitment, Quality, Integrity, Teamwork and Respect for People are their core values. Smart Money People is the place for American Express reviews. Read and...

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American Express 'blue box' values reflect who they are and what they stand for: Customer Commitment, Quality, Integrity, Teamwork and Respect for People are their core values. Smart Money People is the place for American Express reviews. Read and write reviews to help increase trust and transparency in Financial Services.

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1 5

Your American Express Reviews (186)

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9th December 2018

Exceptional custoner sevice.

I applied for the platinum everyday cashback credit card recently after poor service and security with a well known supermarket Clubcard credit jcard .abd found them to completely the opposite ie they were extremely professional, efficicuent, helpful,...

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I applied for the platinum everyday cashback credit card recently after poor service and security with a well known supermarket Clubcard credit jcard .abd found them to completely the opposite ie they were extremely professional, efficicuent, helpful, and knowledgeable and the process, including pin, only took 5 days and my credit limit was 3 times as much! What really impressed me was the fact that they immediately followed this up with a detailed survey and their tight security process.

Although their scope isn’t as extensive as other cards - so I have a backup card - they cover most larger retailers and services and said they’re exoandibg all the time.

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8th December 2018

Strong brand, reliable products and services

American Express is a reliable company, strong brand and its services are really good. The only inconvenience is the fact that not every places accept American Express Credit Card, so in a daily basis shops you maybe will need an other credit card....

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American Express is a reliable company, strong brand and its services are really good. The only inconvenience is the fact that not every places accept American Express Credit Card, so in a daily basis shops you maybe will need an other credit card. But, I highly recommend Amex as I'm a old customer, never have any problem with them and a I really trust in American Express products and services, even when I lived in South America.

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29th June 2018

Much Improved

I had an Amex credit card about 10 years ago and I am pleased to say that there are far more companies that now accept payments on an Amex credit card now; excellent cashback rates, albeit for only the first few months but if you time your application...

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I had an Amex credit card about 10 years ago and I am pleased to say that there are far more companies that now accept payments on an Amex credit card now; excellent cashback rates, albeit for only the first few months but if you time your application right (maybe just before you start your Xmas shopping) then you'd have a nice little earner to put towards the following year's Christmas. Would definitely recommend.