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American Express Reviews

Ratings based on 121 reviews Last review 2 days ago
4.33 / 5Great overall rating

American Express 'blue box' values reflect who they are and what they stand for: Customer Commitment, Quality, Integrity, Teamwork and Respect for People are their core values. Smart Money People is the place for American Express reviews. Read and...

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American Express 'blue box' values reflect who they are and what they stand for: Customer Commitment, Quality, Integrity, Teamwork and Respect for People are their core values. Smart Money People is the place for American Express reviews. Read and write reviews to help increase trust and transparency in Financial Services.

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Your American Express Reviews (121)

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25th May 2017

amazed how good they are

One tends not to think of credit card providers unless you need help and then you cross your fingers and hope you get a decent one. I am however totally bemused by the sheer niceness and helpfulness of the Amex representatives. I am so unused to it...

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One tends not to think of credit card providers unless you need help and then you cross your fingers and hope you get a decent one. I am however totally bemused by the sheer niceness and helpfulness of the Amex representatives. I am so unused to it that I admit that it throws me completely. The are just so HELPFUL - it leaves you with a big warm smile on your face - feels so wrong!
and on top of it all - they give me unexpected money every year!

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7th May 2017

Cashback reward every year means a treat each May

The Platinum cashback American Express card has always been our go to credit card. Our anniversary month is May so we get the year's cash back rewarded to us in time to buy a treat for the summer usually....

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The Platinum cashback American Express card has always been our go to credit card. Our anniversary month is May so we get the year's cash back rewarded to us in time to buy a treat for the summer usually.
The app is great with bonus partner deals to sign up for, meaning even more savings over and above the cash back itself.

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3rd May 2017

Even all around

When i look for a credit card i usually aim at the drawbacks instead of the benefits, so since this card (the blue) has long 0% APR period in case you need some time to pay off a large purchase or transfer a balance. Which is totally great. other...

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When i look for a credit card i usually aim at the drawbacks instead of the benefits, so since this card (the blue) has long 0% APR period in case you need some time to pay off a large purchase or transfer a balance. Which is totally great. other than that there is the cashback, an actual benefit, its 6% rate and a $6000 limit makes it really attractive to anyone, really. I must point out that my grocery bill is high and I do drive a few hundred miles every week, keep that in mind if you are considering this card.

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2nd May 2017

great for business travel

if you want to travel in luxury but can't afford the fare, this card is for you. The 241 voucher allows you to take a companion for free in the same class if you've accrued enough air miles. With a bit of tactical spending, it's not that hard to...

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if you want to travel in luxury but can't afford the fare, this card is for you. The 241 voucher allows you to take a companion for free in the same class if you've accrued enough air miles. With a bit of tactical spending, it's not that hard to accrue plenty of miles and it's definitely worth it to sit on a business class flight knowing you've paid the equivalent of an economy ticket

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30th April 2017

Simple credit card with good benefits

I have been using AMEX for 3 years now, and I am very satisfied with it. On the few occasions where there has been a problem, they have dealt with it promptly. The opportunity to collect AVIOS is not to be missed, and they have regular offers to...

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I have been using AMEX for 3 years now, and I am very satisfied with it. On the few occasions where there has been a problem, they have dealt with it promptly. The opportunity to collect AVIOS is not to be missed, and they have regular offers to save money. All in all excellent service and highly recommended.

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18th April 2017

Good card which gives you rewards

I like American Express, easy to use mobile phone app to keep a look out on your balances aswell as having shop small events where you get £5 cashback when you spend £10 is a good deal, they also offer you good cashback to begin with for 3 months. W...

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I like American Express, easy to use mobile phone app to keep a look out on your balances aswell as having shop small events where you get £5 cashback when you spend £10 is a good deal, they also offer you good cashback to begin with for 3 months. When ever you phone customer services they are also very quick to answer the phone and always polite.

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13th April 2017

Public Complaint

i paid my monthly bill on time £200+ two days later an email from amex said my payment was overdue and if not recieved i would be charged so i paid again ...

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i paid my monthly bill on time £200+ two days later an email from amex said my payment was overdue and if not recieved i would be charged so i paid again (mistake)
now three phone calls and four weeks later i am still waiting for my refund amex claim it was paid back to the wrong account number !!! surely all they had to do was check the payment details and send it back to the same account
i have recieved three empty promises of an imminent payment .