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Ratings based on 168 reviews Last review 1 week ago
4.33 / 5Great overall rating

American Express 'blue box' values reflect who they are and what they stand for: Customer Commitment, Quality, Integrity, Teamwork and Respect for People are their core values. Smart Money People is the place for American Express reviews. Read and...

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American Express 'blue box' values reflect who they are and what they stand for: Customer Commitment, Quality, Integrity, Teamwork and Respect for People are their core values. Smart Money People is the place for American Express reviews. Read and write reviews to help increase trust and transparency in Financial Services.

5 94
4 49
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2 5
1 4

Your American Express Reviews (168)

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4th January 2018

Use it wisely and you'll benefit

So the price went up last year. But it's still the top credit card for travel points: spend £10k and get a companion voucher and over 40k avios (if you hit the sign up bonus as well). Refer others for another 9k avios per time. And once you've got the ...

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So the price went up last year. But it's still the top credit card for travel points: spend £10k and get a companion voucher and over 40k avios (if you hit the sign up bonus as well). Refer others for another 9k avios per time. And once you've got the voucher, downgrade to blue and get a pro-rata refund of the fee. Win win. Just don't borrow money with it. Ever!

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24th November 2017

Good product, good service

Due to the cashback this is my credit card of choice, only let down by the fact that it's not accepted everywhere (likely due to the higher fees that afford me the cashback!). I had a great 0% purchase deal for almost 1.5 years (the first 3 months of...

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Due to the cashback this is my credit card of choice, only let down by the fact that it's not accepted everywhere (likely due to the higher fees that afford me the cashback!). I had a great 0% purchase deal for almost 1.5 years (the first 3 months of which I earned 5% cashback). If I've had a query or error the call centre have been able to resolve it satisfactorily every time and hold wait times have not been too bad.

It would be nice if the cashback ramped up a bit faster, as now I'm out of the introductory period, it currently staircases slowly from 0.5% to 1.25%