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American Express: American Express Credit Card reviews

Name: American Express Credit Card
Rating: 4.12 (84 reviews)

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3.55

Based on 84 reviews, last reviewed 28th Nov 2024

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

64%

15%

14%

Latest highest rating:

5

American Express credit card is a great credit card,... American Express credit card is a great credit card, especially the Cashback available Reviewed on: 26th August 2024

Latest lowest rating:

1

Doesnt work , customer service is hit and miss Have been holding 3 AMEX for last 10 years and lately their quality has gone down. First of all the card doesn't work in 60% of shops (outside of USA)... Read more Reviewed on: 28th November 2024

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About this product

Smart Money People is the UK's #1 place for financial services reviews, including of The American Express Card - the flagship card launched by Amex in 1969. With a whole host of benefits, read our consumer reviews before deciding whether this is the right card for you - our community comments on their experiences with the card's Membership Rewards scheme, customer service received from Amex, and anything else they liked or didn't like about this credit card. Already have The American Express Card? Please leave some comments of your own and let others know what you think about this card!

American Express American Express Credit Card reviews (84)

Review of the American Express, American Express Credit Card:

Offers great value as long as it's your main card

This is a terrific company that offers great products p I would recommend to everyone Reviewed on: 1st March 2023

Public Complaint

i paid my monthly bill on time £200+ two days later an email from amex said my payment was overdue and if not recieved i would be charged so i paid again (mistake) now three phone calls and four weeks later i am still waiting for my refund amex claim it was paid back to the wrong account number !!! surely all they had to do was check the payment details and send it back to the same account i have recieved three empty promises of an imminent payment . Reviewed on: 13th April 2017

best cashback credit card

great customer service, best cashback rates available. mobile app is very good Reviewed on: 4th April 2017

Very helpful customer service

If you're going to get a credit card, I would definitely recommend American Express. They're prompt and efficient at reviewing your application and getting your card out to you, and the customer service throughout the entire process is really very good. Every person that I dealt with from the company were helpful, well-informed and friendly, and really did their best to meet my needs and to answer any queries I had. Highly recommended! Reviewed on: 4th April 2017

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