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American Express: Credit Card reviews

4.47
Based on 121 reviews, last reviewed 28th May 2024
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2%
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1%

Latest highest rating:

5

The customer service are excellent polite and give... The customer service are excellent polite and give a thorough service. No issue is to much . Great service consistently Reviewed on: 28th May 2024
Val's avatar
Val

Latest lowest rating:

2

Normally a fan... Tried to cancel a card, but as I no longer have the card...was told I had to write in. When asked if I could cancel via a secure message (I still hav... Read more Reviewed on: 12th February 2017
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Michael Fotis

About this product

American Express Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do American Express customers like? Find out more about the American Express Credit Card by reading our trusted Smart Money People reviews. You can also write your own American Express Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

American Express Credit Card reviews (121)

Review of the American Express, Credit Card:

Starting to think about leaving...

3
I LOVE my american express BA card because of the points I can earn and the offers they have from time to time, including small business promotions. However, for the last few months any saved offers I then use are not tracked. I have to mail them to flag and redeem which is starting to get a little annoying. PLEASE FIX! Reviewed on: 22nd August 2015

Best credit card company on earth

4
Simple and easy to understand statements; very considerate credit assessment; contactless card; amazing customer service. Reviewed on: 1st May 2017

Excellent cash back with top service

5
Excellent introductory rates and caring & sympathetic staff - happy to cancel my interest charge upon explanation of some very extraordinary circumstances. Reviewed on: 20th April 2017

Good card which gives you rewards

5
I like American Express, easy to use mobile phone app to keep a look out on your balances aswell as having shop small events where you get £5 cashback when you spend £10 is a good deal, they also offer you good cashback to begin with for 3 months. When ever you phone customer services they are also very quick to answer the phone and always polite. Reviewed on: 18th April 2017

Great service

5
great credit card they give me a very good limit more than any other company very happy with the service recommend Reviewed on: 12th April 2017

Fabulous rewards

5
Amex is fabulous for their rewards! We have received loads of M&S vouchers since getting an Amex credit card...just make sure you pay it off in full each month!! Reviewed on: 21st March 2017

Cashback

4
My Amex card gives me 1% cashback on all of my spending on the card. So the more I spend, the more I save. It doesn't add up to much over the course of a month but every little helps Reviewed on: 3rd March 2017

Normally a fan...

2
Tried to cancel a card, but as I no longer have the card...was told I had to write in. When asked if I could cancel via a secure message (I still have access to my online account), I was told that wasn't possible...tried it anyway, and my request has been accepted. Asking me to write in to cancel is unacceptable in this day and age. Reviewed on: 12th February 2017

Amex British Airways Credit Card

5
The website is easy to use, their text updates are very helpful, and the reward for airmiles is great. Reviewed on: 12th February 2017

A great credit card with some great offers

5
You get great offers giving you money back for spending at certain stores Reviewed on: 12th February 2017

great credit card

4
very reliable , gives me cashback on purchases. Reviewed on: 11th February 2017

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