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Animal Friends: Pet Insurance reviews

4.74
Based on 635 reviews, last reviewed 1st Oct 2024
71% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
6%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

4

First time we've insured with Animal Friends, accide... First time we've insured with Animal Friends, accident-only policy. Never needed to make a claim (and hopefully never will!) so no idea about their pe... Read more Reviewed on: 1st October 2024
CatWoman's avatar
CatWoman

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023
Kerry Hasson 's avatar
Kerry Hasson

About this product

It’s always wise to check customer reviews before taking out a new pet insurance policy to be confident that the provider is reputable. We gather Animal Friends pet insurance reviews to help you make an informed decision.

Animal Friends offers pet insurance for dogs, cats and horses. There are a variety of policies available for each animal type, such as Accident only, Lifetime cover and more. Animal Friends offers specialist policies for older pets, as well as kittens, puppies and foals.

Are you considering Animal Friends as your insurer of choice? Take a look at our Animal Friends pet insurance reviews to gain valuable insights into the provider and its policies. Find out how satisfied customers are and whether they would renew their policies. Learn about the customer service and claims process. Reading customer reviews can help you feel confident that your pet is well protected.

Have you ever held a pet insurance policy with Animal Friends? Share your experience with our Smart Money People community. Which animal did you insure, and which level of cover did you select? Why did you decide to insure with Animal Friends? If you've made a claim on your policy, how well was it handled? Whatever your experience, leave an Animal Friends pet insurance review today. Together, we can help others like you make better financial decisions.

Animal Friends Pet Insurance reviews (635)

Review of the Animal Friends, Pet Insurance:

Border Collie

5
Settled on Animal Friends after a couple of years of supermarket pet cover. No comparison thanks to superb help line support and fair pricing. Only had one claim during the life of our collie but it was handled smoothly and after the initial contact directly with the vet. Reviewed on: 6th June 2018

Good Price, Excellent service

5
Very pleased with Animal Friends over the years. It's some time since I needed to claim, but their App is excellent, the App and newsletters are informative. Free Online/Phone Vet consultations are available; very reassuring. Reviewed on: 3rd August 2023

Simply the best

5
….better than all the rest!!! Really simple claims process and claims are dealt with quickly. No hesitation in recommending this pet insurance. Both of my dogs are covered by Animal Friends. Reviewed on: 3rd August 2023

Great company

5
Have dealt with them for years. Easy to set up and easy to claim. Reviewed on: 3rd August 2023

Trustworthy reliable and very friendly

5
My little man have to have an operation which was covered by my insurance. When I contacted animal friends they was very polite and friendly professional. They paid my vets bill with out any problems. I would recommend Animal Friends to any per owner. Reviewed on: 3rd August 2023

Good insurance company that also helps animal charities

5
Haven't had to use the company very often over the years, but any time I have, they have paid promptly, with no problems at all. Reviewed on: 3rd August 2023

Very happy

5
Animal Friends have been brilliant. Reviewed on: 3rd August 2023

Dog Insurance

5
They have always settled my claims fairly and quickly Reviewed on: 3rd August 2023

Brill insurance

5
Always there when you need them. Brill company Reviewed on: 3rd August 2023

1st class pet insurance.

5
They are always on the ball, keep me informed of all claims made by my vet. Pay the vet and myself quickly and no argument. Reviewed on: 3rd August 2023

Worry free dog insurance

5
Easy to deal with when pet worries weigh heavy on your mind. Like the idea of the Portal where the vet fills in the forms, so less chance of getting the claim wrong Reviewed on: 3rd August 2023