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ASDA Money Reviews

Ratings based on 40 reviews Last review 3 weeks ago
3.7 / 5Great overall rating

ASDA Money reviews can help you to find out what life as an ASDA Money customer is really like. Smart Money People is the place for ASDA Money reviews. Read and write reviews and help us to increase trust and transparency in Financial Services

5 18
4 11
3 0
2 3
1 8

Your ASDA Money Reviews (40)

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15th July 2017

Used and ignored

My hubby had a credit card with Asda, always paid it off. But their particular scheme was ending so we let the card vlose. As he hardly used it. Well, the online only account moved to Santander, then out of the blue a bill arrived sanding a large sum....

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My hubby had a credit card with Asda, always paid it off. But their particular scheme was ending so we let the card vlose. As he hardly used it. Well, the online only account moved to Santander, then out of the blue a bill arrived sanding a large sum. Couldn't get online to view statements anymore, call centre unhelpful and now this random balance amount has moved to a company called Newday who don't answer their phones quickly, when they do they pass you from pillar to post and still several years on we are trying to chase up what this mystery balance is for and how to close the account and get our money back they have taken which we do not owe! Fuming doesn't cut it! We've never had this before with a credit card, it's lovely they've been selling on a debt that shouldn't exist anyway and no one cares but we keep.payong a monthly amount to stop bailiffs being called to collect this none debt! AHH!

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10th July 2017

Avoid, outsourced to Creation Finance

Applied for the Cashback Credit Plus Credit card, they sent wrong card out. No apologies, said I would have to re apply. Creation Finance who are used are not helpful. Abrupt. Not customer service orientated from my experience. Cancelled card as would...

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Applied for the Cashback Credit Plus Credit card, they sent wrong card out. No apologies, said I would have to re apply. Creation Finance who are used are not helpful. Abrupt. Not customer service orientated from my experience. Cancelled card as would not be happy dealing with the call centre from the 2 poor experiences I have had.

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5th July 2017

Would not choose again

I never liked this card. I thought I would get it as my local supermarket became an ASDA store when I moved house, but I was being charged interest every month when I should have been on a 0% offer, and the staff online and over the phone weren't very...

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I never liked this card. I thought I would get it as my local supermarket became an ASDA store when I moved house, but I was being charged interest every month when I should have been on a 0% offer, and the staff online and over the phone weren't very helpful with my issue. Would not recommend

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1st June 2017

They are sneaky

Make sure all your details are spot on when taking out a car insurance policy with them. If they are inaccurate though the slightest discrepancy and pick up on it rather than give you a phone call to amend straight away they will ignore it until the...

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Make sure all your details are spot on when taking out a car insurance policy with them. If they are inaccurate though the slightest discrepancy and pick up on it rather than give you a phone call to amend straight away they will ignore it until the cooling off period has ended on your policy then send you a recorded letter through the post demanding an additional payment or your policy cancelled as well as letting you drive around with invalid insurance in this period of time.

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30th April 2017

Good cash back paid on a monthly basis

Easy to use and reliable on-line access and as good a regular, committed cash back facility on all spending and enhanced by shopping at Asda. An added bonus that the cash back is credited to the account every month and automatically reduced the direct...

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Easy to use and reliable on-line access and as good a regular, committed cash back facility on all spending and enhanced by shopping at Asda. An added bonus that the cash back is credited to the account every month and automatically reduced the direct debit payment.

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22nd April 2017

Hard work but decent cashback

I was attracted to this card because of the cashback, but have spent a lot of time sorting it out over the past few months. Had problems activating the main card online and needed to phone to get it sorted ( the second card was activated OK). Then...

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I was attracted to this card because of the cashback, but have spent a lot of time sorting it out over the past few months. Had problems activating the main card online and needed to phone to get it sorted ( the second card was activated OK). Then my direct debit wasn't set up properly. More phone calls, but it was set up and they refunded the charges. And they will only give us a credit limit equal to our monthly income, so when we paid for our holidays we went a small amount over the limit and have been hit with a £12 charge. Should have paid on our old card which has a decent limit. I'm persevering as surely everything is set up OK now. But I daren't use it as my main card until they give me a decent credit limit.

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6th February 2017

Excellent choice

When CapitalOne stopped its annual cashback I found that Asda not only gave cashback but had committed to not reducing the percentage. In addition to a higher rate when using the card in their stores I found their Internet facility very good for...

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When CapitalOne stopped its annual cashback I found that Asda not only gave cashback but had committed to not reducing the percentage. In addition to a higher rate when using the card in their stores I found their Internet facility very good for checking the balance and record of pending transactions.