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Atom Bank: Savings reviews

Name: Savings
Rating: 4.38 (392 reviews)

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4.58

Based on 392 reviews, last reviewed 28th Nov 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

79%

12%

Latest highest rating:

5

Easy to use app I have had 3 bonds with atom & have found the app really easy to use. No searching high & low for what I want to know, it’s all so simple. Obviously a... Read more Reviewed on: 28th November 2024

Latest lowest rating:

1

** BEWARE - Unable to withdraw savings! ** BEWARE that you might not be able to withdraw your money if you need to! Great bank until my circumstances changed and I needed to access some of ... Read more Reviewed on: 5th September 2024

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About this product

Atom Bank launched in 2016 with two savings products, their one year fixed saver, and their two year fixed saver.

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Atom Bank Savings reviews (392)

Review of the Atom Bank, Savings:

Hmmm, I waited for this?

So after registering god knows how long ago I finally get a code. I download the app... I copy the code from my email which gives me problem number 1.... there's no way to 'paste' it into the app. Why not? Isn't the point of this new bank to be different, be up to date, be slick, be easy, be a good experience you'll want to repeat and tell your friends and family about. Anyway, a bad start but....... It soon got worse!! Not only can I not paste the code in, but once I manually add it I'm presented with a picture of 'Jon' (head of Security) with a message that the code doesn't work. I double and triple check the code and go through this 3 times. Then I think, ok, the code is in capitals in the email but maybe it actually needs lowercase letters - no. I'm now a hugely frustrated ex-potential customer. You can keep your new bank and your app. I'll happily give other new banks the same crack of the whip. Maybe the guys at Atom should look at the experience Revolut provides once you download their app. Reviewed on: 22nd July 2016

Easy to access app, simple view, excellent products...

Easy to access app, simple view, excellent products with great rates. Reviewed on: 17th January 2024

Fab support great products helpful

Fab support great products helpful Reviewed on: 15th January 2024

I really value Atom bank customer support-really qui...

I really value Atom bank customer support-really quick and easy resolution to my queries Reviewed on: 14th January 2024

The bank provide good user experience through an eas...

The bank provide good user experience through an easy to use app and the fixed rates are very competitive against the market. The user experience combined with this food rate made me choose Atom. Reviewed on: 13th January 2024

Excellent market leading rates, best in class user e...

Excellent market leading rates, best in class user experience and great design. Reviewed on: 12th January 2024

Great online app, competitive rates,

Great online app, competitive rates, Atom not afraid to change rates positively when the market allows, unlike some companies/banks etc who wait on lower rates for a while. Reviewed on: 12th January 2024

Atom always provides a good range of products and ac...

Atom always provides a good range of products and accessible customer service. Reviewed on: 12th January 2024

No hesitation to recommend

Great app and savings rate - everything slick and just works. Have recommended numerous times. Reviewed on: 11th January 2024

Accounts very easy to open, interest paid promptly.

Accounts very easy to open, interest paid promptly. Reviewed on: 11th January 2024

ATOM BANK

Superb product First Class and Customer Service Reviewed on: 11th January 2024

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