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Atom Bank: Savings reviews

Name: Savings
Rating: 4.38 (392 reviews)

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4.58

Based on 392 reviews, last reviewed 28th Nov 2024

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

79%

12%

Latest highest rating:

5

Easy to use app I have had 3 bonds with atom & have found the app really easy to use. No searching high & low for what I want to know, it’s all so simple. Obviously a... Read more Reviewed on: 28th November 2024

Latest lowest rating:

1

** BEWARE - Unable to withdraw savings! ** BEWARE that you might not be able to withdraw your money if you need to! Great bank until my circumstances changed and I needed to access some of ... Read more Reviewed on: 5th September 2024

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About this product

Atom Bank launched in 2016 with two savings products, their one year fixed saver, and their two year fixed saver.

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Atom Bank Savings reviews (392)

Review of the Atom Bank, Savings:

Great!

Really good phone app and no issues Reviewed on: 10th March 2023

Great rates

Works really well and feels secure, and usually has some of the most competitive rates for savings Reviewed on: 2nd February 2023

Atom fixed saver

Brilliant app identified in minutes and saving immediately set up Reviewed on: 21st January 2023

Avoid - shocking experience

A V O I D - Really disappointing service. Have an elderly parent in care with increasing care bills and despite proving the outgoing costs they’re not happy to release the saving capital (we’re 50 months into a 60 month term). It took them a month to review the case, just time wasters!! Reviewed on: 18th January 2023

Online only and competitive

Took a fixed saver out as was reasonably competitive and managed solely online so no middle men. App is good but don't need to check often given the investment. Reviewed on: 17th January 2023

Fantastic savings rates

It was so easy to set up a savings account and to manage the account too. I feel comfortable knowing that the money can only be transferred back out to the account it came from. The interest rates are great - far better than being sat in my old ISA and I get an update every month and when the interest rate changes so I always know what’s happening! Reviewed on: 14th January 2023

Impossible!

Totally impossible to open an account, they blame TransUnion, TransUnion blame Atom and it goes on Reviewed on: 11th January 2023

Attaboy Atom

Scientists took ages to split the atom but it took me minutes to sign up to Atom - thanks for making it so easy. Reviewed on: 11th January 2023

Easy, quick set up. Great rates.

No problems, like the user experience and very competitive rates that move quickly with market changes. Reviewed on: 5th November 2022

Excellent Bank

Easy to use and great interest rates. Great service with Full information of the interest rates and products etc. Reviewed on: 26th September 2022

Paying in is easy, getting money out is not.

Opening an account with a large sum was a breeze. However Atom are 3 weeks overdue with an interest payment. I have told them that they are in breach of contract and to refund the account. No sign at all that they are capable of fixing the problem. Many chats, emails and phione calls later and still no payment. Atom hang on to your money, beware.! Also notice that Atom is no longer responding to poor reviews. They gave that up 4 years ago. I am a 75 yo pensioner who relies on interest to survive. Atom must be paying people to write 5* reviews, or maybe they are only 5* for paying in money. Paying out is zero stars. If you are in the same predicament as me please complain to Atom's CEO - Mark Mullen. Reviewed on: 13th September 2022

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