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Atom Bank: Savings reviews

Name: Savings
Rating: 4.38 (392 reviews)

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4.58

Based on 392 reviews, last reviewed 28th Nov 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

79%

12%

Latest highest rating:

5

Easy to use app I have had 3 bonds with atom & have found the app really easy to use. No searching high & low for what I want to know, it’s all so simple. Obviously a... Read more Reviewed on: 28th November 2024

Latest lowest rating:

1

** BEWARE - Unable to withdraw savings! ** BEWARE that you might not be able to withdraw your money if you need to! Great bank until my circumstances changed and I needed to access some of ... Read more Reviewed on: 5th September 2024

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About this product

Atom Bank launched in 2016 with two savings products, their one year fixed saver, and their two year fixed saver.

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Atom Bank Savings reviews (392)

Review of the Atom Bank, Savings:

Hmmm, I waited for this?

So after registering god knows how long ago I finally get a code. I download the app... I copy the code from my email which gives me problem number 1.... there's no way to 'paste' it into the app. Why not? Isn't the point of this new bank to be different, be up to date, be slick, be easy, be a good experience you'll want to repeat and tell your friends and family about. Anyway, a bad start but....... It soon got worse!! Not only can I not paste the code in, but once I manually add it I'm presented with a picture of 'Jon' (head of Security) with a message that the code doesn't work. I double and triple check the code and go through this 3 times. Then I think, ok, the code is in capitals in the email but maybe it actually needs lowercase letters - no. I'm now a hugely frustrated ex-potential customer. You can keep your new bank and your app. I'll happily give other new banks the same crack of the whip. Maybe the guys at Atom should look at the experience Revolut provides once you download their app. Reviewed on: 22nd July 2016

Best customer service

It's all very straightforward, but if you do need to ask anything you get through to a friendly and helpful human being. It couldn't be better! Reviewed on: 10th April 2024

Great customer service, competitive rates, easy to u...

Great customer service, competitive rates, easy to use website Reviewed on: 10th April 2024

Atom bank have always helped me when I had a problem.

Atom bank have always helped me when I had a problem. They always explain everything most helpful Reviewed on: 10th April 2024

Great rates and user friendly app

Great rates and user friendly app Reviewed on: 10th April 2024

Excellent product - very easy to use the app.

Excellent product - very easy to use the app. Reviewed on: 10th April 2024

Competitive interest rates and easy to navigate acco...

Competitive interest rates and easy to navigate account on line Reviewed on: 10th April 2024

Help given to a lost soul.

They were attractive in interest rates and at the time of probate and COVID they were very useful to avoid a lot of my problems. Been with them ever since and my only limit is the amount they specify. So I stand pat on my investments with them. Let the money do the work. Reviewed on: 10th April 2024

Very simple to set up and competitive interest rates

It was very simple to set up initially. Easy to move to another product once fixed saver finished. Have kept growing my money by keeping it in fixed savers and via the app seeing my money increase. The interest rates are very competitive, being amongst the highest for this type of product Reviewed on: 10th April 2024

Fixed Saver

Easy to set up, user friendly, great app, good communication, competitive rates Reviewed on: 10th April 2024

Easy to use and great to save

Easy to set up account and easy to use app. Great choice of products. Helpful messages via email or in app. Good experience overall. Nice look to the app. Reviewed on: 10th April 2024

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