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Aviva: Car Insurance reviews

3.59
Based on 515 reviews, last reviewed 26th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
50%
See only 4 star reviews
23%
See only 3 star reviews
5%
See only 2 star reviews
1%
See only 1 star reviews
21%

Latest highest rating:

4

Insurance is expensive. Insurance is expensive. Loyalty should be rewarded. Reviewed on: 26th February 2025
Janine Lodhia's avatar
Janine Lodhia

Latest lowest rating:

1

Aviva ..Age discrimination in my opinion Well I got my renewal from Aviva at the end of last year to be told my premium was increasing by over 70% no logical reason given ….it was take it or ... Read more Reviewed on: 23rd February 2025
Douglas L's avatar
Douglas L

About this product

The Aviva car insurance reviews on Smart Money People come from drivers like you. We’ve got hundreds of genuine Aviva car insurance reviews to help you decide if Aviva is the right company for your needs, budget, and vehicle.

With over one million customers, Aviva is one of the largest UK car insurance providers, with policies spanning different vehicle types and various levels of cover. Your car insurance is an ongoing financial commitment, and provides important protection should an unfortunate incident occur, so it really is worth taking the time to make an informed decision. Our reviews on Aviva car insurance cover everything from multi car insurance, to electric car insurance, to young driver policies, so you’re sure to find some that are relevant to you.

And remember, if you've used Aviva before, you can also leave a review to help other drivers. Not sure what to write about? Share your experiences on customer service, or setting up a policy, or give your thoughts on whether it’s good value for money. You may also want to offer details on how efficient the claims process was for example. Don’t forget to include what kind of policy you’ve taken out too; this is all really valuable information for drivers doing their research.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Read or write an Aviva car insurance review below.

Aviva Car Insurance reviews (515)

Review of the Aviva, Car Insurance:

Simple application, easy to use website

5
Simple application, easy to use website and all policies and products in one place Reviewed on: 4th September 2024

Great service and competitive price

4
Great price and high level of service Reviewed on: 8th August 2016

Fantastic

5
Fantastic cheap cover!! Plus the more polices you have with them, the better the discount Reviewed on: 6th August 2016

Seemed a good price

3
Responsive to changes during the year, without admin charges Reviewed on: 2nd August 2016

great staff

5
phoned up for a quote and the lady on phone was very helpful and profeshonal Reviewed on: 1st August 2016

Good value but beware of

3
Found Aviva to be the cheapest car insurance provider after receiving my renewal quote and using multiple comparison sites. Beware of smallprint stating the repairs must be carried out by Aviva recommended garages. Unfortunately I founf the only Aviva garage after taking out the policy and found some terrible reviews. Reviewed on: 1st August 2016

aviva is amazing

5
I have taken out my car insurance with Aviva and it was the quickest, easiest and cheapest experience with a car company i've ever had. Reviewed on: 1st August 2016

great value

5
best price and quality car insurance Reviewed on: 1st August 2016

Very caring company

5
I have now been insured with this company for 2 years, the car premium paid is very competitive, for the level of cover given I have yet to find a lower quote, and am very satisfied with the service given. Reviewed on: 1st August 2016

Car Insurance Reviewer

5
when i had to claim they approved claim very quickly Reviewed on: 18th July 2016

Car Insurance Reviewer

4
Good customer service but pricey compared to other options Reviewed on: 17th July 2016
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