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Aviva: Car Insurance reviews

Name: Car Insurance
Rating: 3.79 (515 reviews)

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3.59

Based on 515 reviews, last reviewed 26th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

50%

23%

21%

Latest highest rating:

4

Insurance is expensive. Insurance is expensive. Loyalty should be rewarded. Reviewed on: 26th February 2025

Latest lowest rating:

1

Aviva ..Age discrimination in my opinion Well I got my renewal from Aviva at the end of last year to be told my premium was increasing by over 70% no logical reason given ….it was take it or ... Read more Reviewed on: 23rd February 2025

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About this product

The Aviva car insurance reviews on Smart Money People come from drivers like you. We’ve got hundreds of genuine Aviva car insurance reviews to help you decide if Aviva is the right company for your needs, budget, and vehicle.

With over one million customers, Aviva is one of the largest UK car insurance providers, with policies spanning different vehicle types and various levels of cover. Your car insurance is an ongoing financial commitment, and provides important protection should an unfortunate incident occur, so it really is worth taking the time to make an informed decision. Our reviews on Aviva car insurance cover everything from multi car insurance, to electric car insurance, to young driver policies, so you’re sure to find some that are relevant to you.

And remember, if you've used Aviva before, you can also leave a review to help other drivers. Not sure what to write about? Share your experiences on customer service, or setting up a policy, or give your thoughts on whether it’s good value for money. You may also want to offer details on how efficient the claims process was for example. Don’t forget to include what kind of policy you’ve taken out too; this is all really valuable information for drivers doing their research.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Read or write an Aviva car insurance review below.

Aviva Car Insurance reviews (515)

Review of the Aviva, Car Insurance:

Simple application, easy to use website

Simple application, easy to use website and all policies and products in one place Reviewed on: 4th September 2024

Car Insurance Reviewer

Really helpful, very polite staff. Good prices, but they are not on comparison sites you have to check separately. Claims dealt with quickly and efficiently. Reviewed on: 14th July 2016

Home Insurance Reviewer

They are expensive and uncompromising on negotiating price, but they are very easy to deal with. Reviewed on: 8th July 2016

Multicar insurance

I cannot recommend them enough if you are insuring more than one vehicle, I appreciate everyone's circumstances are different but I saved a couple of hundred quid this year by switching to them. My wife was already insured and it made sense to contact them. My only criticism is they are cheaper online than on the telephone and for some reason then cannot match the online price. Go via a cashback site and the deal gets better. Recommended Reviewed on: 29th June 2016

Simply the best cover possible topped off with the lowest possible premium

I had been with Aviva for my car insurance for approaching a year and my renewal was due.I signed into my on line account to check what the renewal premium would be expecting the worst to be astounded to see that in fact the premium for the next year was £3 less than the previous year.Not a great deal less but after reading forum horror stories of huge price hikes on renewal I was more than pleasantly surprised.A totally refreshing experience in this day and age. Reviewed on: 26th June 2016

Excellent renwal

My car insurance was up for renwal and they dealt with everything. I didn't have to do anything which with my busy schedule is fantastic. Reviewed on: 24th June 2016

Smashed my current renewal quote

My renewal came through this year at about 300 more expensive than the previous year. Though this was following an accident and subsequent claim, so i had expected it to rise, I still got a quote from Aviva which actually came in 100 quid cheaper than my previous year! I then got 60odd quid cash back too which was nice bonus. their online portal is one of the better ones i have seen too - you can upload docs there and generally get everything you need relatively easily. Reviewed on: 25th May 2016

Easy to organise, brill customer service

Nice and easy when renewing car insurance, every time I speak to customer service, they are always helpful and polite. Reviewed on: 18th May 2016

Good prices and service

Customer service is great and they really helped me fins the best deal (even if it did mean a black box in my car) Reviewed on: 10th May 2016

Found policy that protects 3 years NCB.

The best rated company that offers No Claims Protection after 3 years for £40. (An offer that should be promoted more.) A very easy website to navigate and get a quote which is saved for 60 days. Not the most competitive prices and does not appear on comparison sites unlike it's sister company QuoteMeHappy. Reviewed on: 4th April 2016

good

Found the quote from Aviva to be better than the others on go compare. It was easy buying from them and you also feel better dealing with them as they are a well known name Reviewed on: 28th March 2016

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