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Aviva: Car Insurance reviews

Name: Car Insurance
Rating: 3.79 (515 reviews)

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3.59

Based on 515 reviews, last reviewed 26th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

50%

23%

21%

Latest highest rating:

4

Insurance is expensive. Insurance is expensive. Loyalty should be rewarded. Reviewed on: 26th February 2025

Latest lowest rating:

1

Aviva ..Age discrimination in my opinion Well I got my renewal from Aviva at the end of last year to be told my premium was increasing by over 70% no logical reason given ….it was take it or ... Read more Reviewed on: 23rd February 2025

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About this product

The Aviva car insurance reviews on Smart Money People come from drivers like you. We’ve got hundreds of genuine Aviva car insurance reviews to help you decide if Aviva is the right company for your needs, budget, and vehicle.

With over one million customers, Aviva is one of the largest UK car insurance providers, with policies spanning different vehicle types and various levels of cover. Your car insurance is an ongoing financial commitment, and provides important protection should an unfortunate incident occur, so it really is worth taking the time to make an informed decision. Our reviews on Aviva car insurance cover everything from multi car insurance, to electric car insurance, to young driver policies, so you’re sure to find some that are relevant to you.

And remember, if you've used Aviva before, you can also leave a review to help other drivers. Not sure what to write about? Share your experiences on customer service, or setting up a policy, or give your thoughts on whether it’s good value for money. You may also want to offer details on how efficient the claims process was for example. Don’t forget to include what kind of policy you’ve taken out too; this is all really valuable information for drivers doing their research.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Read or write an Aviva car insurance review below.

Aviva Car Insurance reviews (515)

Review of the Aviva, Car Insurance:

Simple application, easy to use website

Simple application, easy to use website and all policies and products in one place Reviewed on: 4th September 2024

Excellent service with a cyber smile

I have used Aviva car insurance in the past but always compare prices each year when it comes to renewal as saving money is key for me particularly at the moment as I'm on maternity leave. However, Aviva came up for a second time and I was so pleased to see this. As I change insurers most years I have tried out a number of companies so am able to give an honest comparison review of customer experience. Aviva has by far the best online database for policy documentation that I have come across. You have one log in username and you're able to access all your policies in the same place. This is so much easier than trading through millions of old emails looking for the policy yours flagged as current. Recently this also meant that o was able to access my policy remotely when I didn't have phone access (battery had died again) but I quickly needed to check I was covered for something. It was a like saver! The log in area is easy to navigate and nice and you can print just what you need instead of receiving through the post lots of papers one then need to file and store. I highly recommend them and just hope they continue to be priced competitively so o can carry on using them. Reviewed on: 28th March 2016

good

Had been through the price comparison sites but also decided to try aviva direct as they dont appear on them. Found them to be cheaper by over £50, so went with them, It was a straighfoward and easy process to buy online Reviewed on: 28th March 2016

good price and extras

Changed to Aviva after price comparison, also got a bonus cashback through another site. Good levels of cover compared to some other companies too e.g. personal belongings allowance. Reviewed on: 28th March 2016

CheekyCharges Campaigner

To much paper waste, they send to to much mail. I had to change the address for couple of months and they rise the price, after the 2 months i called them to change it back again and again they rise the price. i was expecting to go back to usual price when i started with them. everytime i ask why they say is exposed area Reviewed on: 10th March 2016

CheekyCharges Campaigner

ok but charged when I changed jobs Reviewed on: 7th March 2016

Good service

Been with aviva a few years, I've had no problems so far! Reviewed on: 3rd March 2016

CheekyCharges Campaigner

I think they give a good service, I've had no problems so far Reviewed on: 28th February 2016

CheekyCharges Campaigner

I have not had to use my insurance provider yet (thankfully!) as i have not been involved in a car accident and therefore have not needed to claim on my insurance. however the service i am provided is brilliant, i can easily access my policy documents all in one place, and the website is very user friendly. I recently moved house and it only took 5 minutes to change my policy details, and the information was all available online instantly. So very happy with their level of service. Reviewed on: 26th February 2016

Worth checking

We are currently using Aviva not only for our car insurance but also house and contents. They are worth checking out when you are looking at renewal as do not appear on comparison sites. Their quotes are usually competitive and if you have more than one product with them you qualify for a further discount. Also worth checking cashback sites as you will often find a cash back deal if you are a new customer. Reviewed on: 24th December 2015

Easy application and smooth process

Simple application and good value for money would recommend Reviewed on: 24th December 2015

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Aviva: Car Insurance reviews

100% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Aviva Car Insurance reviews (515)

Simple application, easy to use website

Excellent service with a cyber smile

good

good price and extras

CheekyCharges Campaigner

CheekyCharges Campaigner

Good service

CheekyCharges Campaigner

CheekyCharges Campaigner

Worth checking

Easy application and smooth process

Do you have a different Aviva product?

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