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Cynergy Bank Reviews

Ratings based on 6 reviews Last review 1 week ago
2.83 / 5Good overall rating

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Your Cynergy Bank Reviews (6)

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17th January 2018

Terrible, Terrible, Terrible!

Having placed a large sum of money into an account with Bank Of Cyprus UK, their internet banking service did not work on the day I needed to withdraw my funds. I called only to be told the staff also could not access the accounts to make a transfer...

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Having placed a large sum of money into an account with Bank Of Cyprus UK, their internet banking service did not work on the day I needed to withdraw my funds. I called only to be told the staff also could not access the accounts to make a transfer with no idea of what customers should do except wait. Totally unsatisfactory !

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3rd October 2017

cant wait until my term in up

I opened a l year fixed term bond with this bank, I have a number of problems to many to list, and tried very hard to deal with the customer service team, but I have no help at all, and cant wait until my year is up and i can get my money back. Dont...

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I opened a l year fixed term bond with this bank, I have a number of problems to many to list, and tried very hard to deal with the customer service team, but I have no help at all, and cant wait until my year is up and i can get my money back. Dont be taken in my any deals they have on offer, as their team can never ever give you the correct information. The staff are rude, they talk over you, never let you finish what you have to say, I have tried to complain but they never want to listen. I am so sorry that I invested quite a lot of money with this bank, Keep you money in a bank with better customer service.

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20th August 2017

Update on previous

They eventually contacted me by email saying the log in system was now working. tried and logged in with no problems site is fairly user friendly but as I said originally they don't answer the phone and Emails take several days. but the rate was...

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They eventually contacted me by email saying the log in system was now working. tried and logged in with no problems site is fairly user friendly but as I said originally they don't answer the phone and Emails take several days. but the rate was worth having as it was what was offered on application though the new rate online is now lower.