Bank of Cyprus: Current Account reviews

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Based on 2 reviews, last reviewed 20th Apr 2022
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BoC not interested in new customers I have recently bought a villa in Cyprus and need to open a bank account as part of the residency process. I looked on the internet and BoC stated tha... Read more Reviewed on: 20th April 2022

About the Current Account

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Bank of Cyprus Current Account reviews (2)

BoC not interested in new customers

1
I have recently bought a villa in Cyprus and need to open a bank account as part of the residency process. I looked on the internet and BoC stated that I could do this online. I tried this and the process didn't work and stated I needed to go to a branch in Cyprus so it wasn't an online application at all. My wife and I queued in Paphos branch for nearly 30 mins and were then told we would need to make an appointment, we did this for a few days later. We went in on the day and queued again then to be told that the person on the counter had booked the wrong date, it was for next week ( we were leaving Cyprus a few days later so this was no good) . There were plenty of people at desks behind counter with no customers with them but they couldn't see us that day. We asked if we could go to the Peyia branch instead as they were obviously not interested. The person dealing with us wasn't to keen to help us but then got on the phone ( we had been in the branch now on our 3rd visit for nearly an hour ) , he was on the phone so we hoped he was enquiring about an appointment at Peyia branch. No, he cam back with the telephone number of Peyia branch and told us to call them ourselves. We tried 6 or 7 times and couldn't get through. We visited Hellenic Bank in Cyprus and from walking in and being seen straight away we walked out in less than an hour with an account opened and internet and mobile banking all set up. Use Hellenic Bank as BoC just not interested. Reviewed on: 20th April 2022

Terrible, Terrible, Terrible!

1
Having placed a large sum of money into an account with Bank Of Cyprus UK, their internet banking service did not work on the day I needed to withdraw my funds. I called only to be told the staff also could not access the accounts to make a transfer with no idea of what customers should do except wait. Totally unsatisfactory ! Reviewed on: 17th January 2018
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