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Barclaycard: Platinum Credit Card reviews

Name: Platinum Credit Card
Rating: 3.99 (300 reviews)

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3.93

Based on 300 reviews, last reviewed 23rd Nov 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

53%

22%

10%

13%

Latest highest rating:

5

A safe and unsecured card I’v had Barclaycard for a number of years. Over the years I’v had to get them to get money back for goods that didn’t arrive. They are Quick to respon... Read more Reviewed on: 5th September 2024

Latest lowest rating:

1

Stay away fro Barclays! If you ever want to dispute a charge, they'll side with the merchant, even though I sent them emails from the merchant stating they would credit my ca... Read more Reviewed on: 23rd November 2024

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About this product

Barclaycard Platinum Credit Card reviews can help you to find out about the pros and cons of the Platinum Credit Card credit card. What kind of features do Barclaycard customers like? Find out more about the Barclaycard Platinum Credit Card by reading our trusted Smart Money People reviews. You can also write your own Barclaycard Platinum Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Barclaycard Platinum Credit Card reviews (300)

Review of the Barclaycard, Platinum Credit Card:

It is impossible to contact this company.

It is impossible to contact this company. Endless automated phone menus, chat service doesn't work, app doesn't work and no way to talk to anyone. All I want to do is cancel my card. Reviewed on: 29th May 2024

No Customer Service at all

It was bad before, but now it is non-existent. Just wasted 1hr30 minutes on hold before I gave up. The only reason I waited that long is because they also ignore their secure message service... supposed to reply in 24 hrs, I reminded them after 5 weeks and they ignored this as well... I am insulted by such obvious disregard for customers they claim to value so much! Reviewed on: 27th June 2020

Worst credit card in the world.

No customer service at all , spend hours on my phone trying to contact Barclays. Reviewed on: 27th June 2020

Worst company ever

Because of their technical issues and inability for me to contact them they left an erroneous late payment on my credit report. Spent weeks trying to contact them, went into branch, raised complaints and never heard anything. I can contact Halifax in under 5 mins. Got rejected for our mortgage today, estimated cost of £8k because of their incompetence. My complaint will be being escalated to the FCA. DO NOT USE THEM. Reviewed on: 26th June 2020

Excellent for using abroad

No charges on cash withdrawals or transactions overseas, highly recommended for those who work overseas regularly Reviewed on: 17th June 2020

Good card to have.

A good card to have, your flexible friend, covers you for all your purchases. One to count on Reviewed on: 10th June 2020

Excellent customer service and great credit card

This was my first ever credit card, they gave me a good limit with fantastic deal on interest as I had been a loyal Barclays customer for 10 years. Reviewed on: 3rd June 2020

Customer friendly credit card

I have had quite a few (probably too many) credit cards in my lifetime and Barclaycard has been the simplest, and customer friendly service I have experienced overall. Anything I needed to do with my card, whether that's to change my direct debit or organise a balance transfer etc, it has been very smooth process with no fuss. I've had no issues at all and I'm a very happy customer. Reviewed on: 29th April 2020

No complaints

I haven't had a bad experience with Barclacycard, but I haven't yet had any need to liaise with their customer services about anything. That is where you really find out what a company is like. The online banking works well and is user-friendly. Barclaycard also offer regular balance transfer deals to existing customers. No plans to move to a different provider any time soon. Reviewed on: 27th April 2020

Easy peasy

So simple to apply online. About 10mins later we were the proud owners of a Barclaycard. Reviewed on: 4th July 2019

Easy to use

Great customer service and app. Great functionality and good interest rates Reviewed on: 21st June 2019

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