Write a review

Barclaycard: Platinum Credit Card reviews

Name: Platinum Credit Card
Rating: 3.99 (300 reviews)

View other Barclaycard products

3.93

Based on 300 reviews, last reviewed 23rd Nov 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

53%

22%

10%

13%

Latest highest rating:

5

A safe and unsecured card I’v had Barclaycard for a number of years. Over the years I’v had to get them to get money back for goods that didn’t arrive. They are Quick to respon... Read more Reviewed on: 5th September 2024

Latest lowest rating:

1

Stay away fro Barclays! If you ever want to dispute a charge, they'll side with the merchant, even though I sent them emails from the merchant stating they would credit my ca... Read more Reviewed on: 23rd November 2024

Read all reviews See your review

About this product

Barclaycard Platinum Credit Card reviews can help you to find out about the pros and cons of the Platinum Credit Card credit card. What kind of features do Barclaycard customers like? Find out more about the Barclaycard Platinum Credit Card by reading our trusted Smart Money People reviews. You can also write your own Barclaycard Platinum Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Barclaycard Platinum Credit Card reviews (300)

Review of the Barclaycard, Platinum Credit Card:

It is impossible to contact this company.

It is impossible to contact this company. Endless automated phone menus, chat service doesn't work, app doesn't work and no way to talk to anyone. All I want to do is cancel my card. Reviewed on: 29th May 2024

They listen

When I called them they are very good. Reviewed on: 17th December 2018

Good

Very good service and got 0% money transfer offer Reviewed on: 9th December 2018

Very good

Used for shopping,unexpected bills and money transfer. Reviewed on: 7th December 2018

Great card good intrest rates

Love this card its has low interest rate Reviewed on: 7th December 2018

Always helpful

Good customer service. The managers on the phones always accommodate me when needed for example my direct debit changing due to starting a new job. Rather than put charges on they will void them for a good reason. However my previous credit card did not change my direct debit in time and still put loads of interest on. That is why I would recommend them. Reviewed on: 7th December 2018

Best Credit Card

Best card for fair interest rates and interactive app Reviewed on: 7th December 2018

Always excellent service

There have been times over the years when I have had to phone the help line when scam payments have gone through my account. The Barclaycard customer service people make it so easy for me, and I have never had to worry about being charged for the fraudulent amount going through the account. I trust them totally, as well as Barclays. Online banking is a pleasure, and I no longer stress about anything financial these days. Reviewed on: 7th December 2018

Well organised

The best service ever I had never seen Reviewed on: 7th December 2018

Simple

No problems with them at all, when calling for simple enquiries they not only sort out the query but also anticipate a need you hadn't thought of. Regularly get great 0% offers through for balance transfers and cash, I have 4 other credit cards with other companies none of which have the same level of service. I feel secure and trust the bank without them putting unnecessary 'DPA' barriers in place. (this review is from someone that has worked in consumer credit loans for 8 years). Reviewed on: 11th November 2018

Very flexible

Very flexible, great customer service. Reviewed on: 10th November 2018

Do you have a different Barclaycard product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Barclaycard has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub