Ratings based on 50 reviews Last review 1 week ago

Barclays business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Barclays is really like. With business banking and aspects such as access to finance being so important to many...

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Your Business Banking Reviews (50)

23rd January 2016

No support for cricket club

I use Barclays for my cricket club's accounts. The cricket club operates on very tight margins and when I asked Barclays to support a major fundraising event, they declined. This was very disappointing - I'm sure Barclays could have offered something in the...

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I use Barclays for my cricket club's accounts. The cricket club operates on very tight margins and when I asked Barclays to support a major fundraising event, they declined. This was very disappointing - I'm sure Barclays could have offered something in the way of support.

23rd December 2014

Luck whether you speak to someone good on the phone. Charged me for a problem with their international payments documentation.

I've just started my own business designing rucksacks, getting them manufactured in China and brought to Europe. I needed a bank with an international reputation who could handle my international payments to China. My payment didn't go through due to Barclays...

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I've just started my own business designing rucksacks, getting them manufactured in China and brought to Europe. I needed a bank with an international reputation who could handle my international payments to China.

My payment didn't go through due to Barclays failing to include my business address. I called to tell them to amend this. They did but they charged me an amendment fee.

The following took 4 hours of my time to fix. I called to complain, fix their process for future international payments and fairly receive the £20.

My first call was 1 hour long. the first person I spoke to treated me as a threat, telling me I was wrong and failing to grasp my problem. She passed me to two wrong departments and had explained my problem incorrectly to each. When I was finally put through to the correct department, someone accidentally hung up on me.

I called back. An amazing customer services person came on the phone and fixed everything. I'm thrilled I was allotted this person on the phone lottery.

Mixed bag. Broken documentation policy, no admittance of a problem until I complsined a second time. I told I need a work around and there is no solution.

I applaud the final person I spoke to but I'm on the look out for a bank that takes international business payments transactions seriously.

14th November 2014

Tried to open an account...3 weeks wait for appointment!

I was urgently trying to open a business account, and was offered an appointment 3 weeks away...called HSBC and got one in 2 weeks. Maybe they are so good that you just have too wait, but i couldn't wait the extra week

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