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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (1829 reviews)

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4.65

Based on 1,829 reviews, last reviewed 28th Nov 2024

690% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

83%

12%

Latest highest rating:

5

I use Wood street branch as it is local and easy to... I use Wood street branch as it is local and easy to deal with human beings face to face, rather than being forced to deal with everything online. Reviewed on: 28th November 2024

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Latest lowest rating:

1

Atrocious customer service I applied for a fixed term ISA. Deposited funds weren't acknowledged or immediately applied to my account. All attempts to contact the Building Societ... Read more Reviewed on: 28th October 2024

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (1829)

Review of the Bath Building Society, Savings:

I’ve had savings accounts with Bath Building society...

I’ve had savings accounts with Bath Building society for many years and quite apart from good service they also offer good products and great interest rates Reviewed on: 23rd February 2024

Reply from Bath Building Society Thank you David for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Keeping account open as I’ve had it for ages

Whilst it was local when l opened my account, the nearest building society is now approx 10 miles away. I had issues registering on line and when asked for help, l received a rather terse / short reply! I wanted to open an account for my god daughter and was told that’s not possible as she is not related. Their interest rate is nothing to shout about either. So really, I’ve kept the account going simply because I’ve been with them for ages Reviewed on: 15th September 2024

Reply from Bath Building Society Hi, I am sorry that we haven't been able to help you more, if you could leave contact details I will ensure someone reaches out in order to assist you. Sam Dorrington, Branches Manager Response date: 18th September 2024

Good savings rates, good responses to queries, give...

Good savings rates, good responses to queries, give you warning if not meeting withdrawal terms so can qvoid penalties. Documents easy to understand. Reviewed on: 15th September 2024

Reply from Bath Building Society Hi, thank you for your feedback. We will keep trying to give our members the best rates we can offer! Sam Dorrington, Branches Manager Response date: 18th September 2024

Excellent on most fronts!

Friendly customer service - just sorry I have to travel so much further to get it these days. Usually competitive rates Reviewed on: 15th September 2024

Reply from Bath Building Society Hi, thank you very much for the positive feedback, we try and give the best service as possible, you're always welcome to pop in for a chat! Sam Dorrington, Branches Manager Response date: 18th September 2024

Friendly building society, always helpfu

Friendly building society, always helpfulWould really like it if the young person savings rates could be open to people who live outside bath Reviewed on: 15th September 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our products, so there may be a chance in the future the local restrictions are lifted! Sam Dorrington, Branches Manager Response date: 18th September 2024

V good but have had quite a lot of difficulties with...

V good but have had quite a lot of difficulties with bibs online Reviewed on: 15th September 2024

Reply from Bath Building Society Thank you for your feedback, and apologies for the issues you have experienced. We are aware and are doing our upmost to improve our online services. In the meantime, if there is anything we can do to assist, please let us know. Sam Dorrington, Branches Manager Response date: 18th September 2024

service offered at Queen Street Bath branch very goo...

service offered at Queen Street Bath branch very good - staff helpful and knowledgable . Also phone staff at HQ .However you have closed down your agency in Shaftesbury so I am a rare visitor to Bath so only use your service occasionally Reviewed on: 14th September 2024

Reply from Bath Building Society Hi, thank you very much for your feedback, we are always happy to assist our valued members wherever possible. Our branch staff are always happy to welcome you whenever you are passing through Bath. Sam Dorrington, Branches Manager Response date: 18th September 2024

Very helpful friendly staff, local to me

Very helpful friendly staff, local to me Reviewed on: 14th September 2024

Reply from Bath Building Society Hi, thanks for your kind words. The staff are always happy to help! Sam Dorrington, Branches Manager Response date: 18th September 2024

Years of friendly and generous service

Years of friendly and generous service from nice people. I opened my first account in April 1962 and I have enjoyed my relationship with BIBS since then……long may it continue. Reviewed on: 14th September 2024

Reply from Bath Building Society Thank you very much for being such a loyal member to the society, we hope to continue helping you for the years to come. Regards, Sam Dorrington, Branches Manager Response date: 18th September 2024

Good account for first time buyers

I have a couple of accounts with the bath building society. The Homestart one for first time buyers has a decent rate. The other account (regulat saver), the rate is not so competitive. I can check my balance online. It is good that I am allowed to make a withdrawal once or twice a year if needed. Reviewed on: 14th September 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates in line with the Bank of England, so there is always the chance it could go up or down. Sam Dorrington, Branches manager Response date: 18th September 2024

Not competitive easy access interest rates

Not competitive easy access interest rates Reviewed on: 14th September 2024

Reply from Bath Building Society Hi, we are sorry that you feel our instant access rates are no competitive. We do however have a range of different products and services that may meet your circumstances. Sam Dorrington, Branches Manager Response date: 18th September 2024

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