Write a review

Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (1829 reviews)

View other Bath Building Society products

4.65

Based on 1,829 reviews, last reviewed 28th Nov 2024

690% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

83%

12%

Latest highest rating:

5

I use Wood street branch as it is local and easy to... I use Wood street branch as it is local and easy to deal with human beings face to face, rather than being forced to deal with everything online. Reviewed on: 28th November 2024

Verified source

Latest lowest rating:

1

Atrocious customer service I applied for a fixed term ISA. Deposited funds weren't acknowledged or immediately applied to my account. All attempts to contact the Building Societ... Read more Reviewed on: 28th October 2024

Read all reviews See your review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (1829)

Review of the Bath Building Society, Savings:

Local and member owned.

I don't use my acciunt often but now that they have a good Mobile App, it does pretty much everything I want i..e. see my balances, move monies around and open new accounts and download statements. All with very little fuss. Interest rates are consistently good but not necessirliy the best. For fixed rates I did consider Bath but better rates availble from our local Credit Union and also many of the new Digital Banks. I will always keep some savings with Bath because they are local and member owned but the majority of my savings likely to be placed elsewhere. Reviewed on: 18th October 2024

Reply from Bath Building Society Thank you for your feedback, its great to hear that manage your account using our new Mobile App. And also thank you for being a loyal customer. Charlotte Tillen, Savings Services Manager Response date: 25th October 2024

Communication is excellent.

Communication is excellent with news and information. The ISA savings interest rates are always near the top end of the market. Their online website is easy to use. Can not fault the service provided. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you so much for the positive feedback. It's great to hear you're having such a brilliant time, and if you ever need anything we are always happy to help. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Never had any problems.

Never had any problems. Great communication and easy to navigate website. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you for the feedback, and I am glad you haven't had any issues. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Appreciate traditional values.

It's always a pleasure to call into the Bath building society, such friendly staff and it still holds traditional values. So much nicer to be a member of this society than the bigger businesses. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you so much. The branch team are always happy to help where they can. I will pass on the kind words. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Helpful staff

I like being able to go into my local branch on Moorland Road. The customer service at that branch and I he branch in town is always excellent. Reviewed on: 17th October 2024

I think they are a good local Building Society.

I think they are a good alll round building society. Although I never tried to borrow from them so other than the ISA saving A/C. which they keep me fully informed I cannot speak for their other services Reviewed on: 17th October 2024

Reply from Bath Building Society Thank you very much for your feedback. We are always happy to help whenever you need us. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Positive experience

Easy to set up with good interest rate, great for students. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you for the feedback, and I am glad you haven't had any issues. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Friendly Staff

The staff in the Oldfield Park Branch are very friendly, professionally and helpful Reviewed on: 17th October 2024

Friendly staff team, helpful, prompt sevice, some go...

Friendly staff team, helpful, prompt sevice, some good products Reviewed on: 17th October 2024

Great savings accounts and easy to open another account

Great savings accounts and easy to open another account Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you for the feedback, and I am glad you haven't had any issues. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Easy online, and worked first try.

Easy online, and worked first try. Reviewed on: 17th October 2024

Reply from Bath Building Society Hi, thank you for the feedback, and I am glad you haven't had any issues. Sam Dorrington, Branches Manager Response date: 22nd October 2024

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Bath Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Bath Building Society: Savings reviews

690% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Bath Building Society Savings reviews (1829)

Local and member owned.

Communication is excellent.

Never had any problems.

Appreciate traditional values.

Helpful staff

I think they are a good local Building Society.

Positive experience

Friendly Staff

Friendly staff team, helpful, prompt sevice, some go...

Great savings accounts and easy to open another account

Easy online, and worked first try.

Do you have a different Bath Building Society product?

There's still more to see!

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024