Big Blue Cover Reviews

Ratings based on 3 reviews Last review 8 months ago
2.33 / 5Average overall rating

Bigbluecover reviews from our Smart Money People can help you to get the inside track on what being a travel policy holder with bigbluecover is really like. Bigbluecover is part of the ROCK Insurance Group which was founded in 2001. Smart Money People...

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Bigbluecover reviews from our Smart Money People can help you to get the inside track on what being a travel policy holder with bigbluecover is really like. Bigbluecover is part of the ROCK Insurance Group which was founded in 2001. Smart Money People is the place for Bigbluecover reviews. Read and write Bigbluecover on the UK's leading independent financial services review site.

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Your Big Blue Cover Reviews (3)

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23rd January 2020

Charged twice for excess refused to pay expenses due to accident, cant claim personal accident as I'm not dead or lost a limb!

I had an accident whilst on holiday in Dubai that wasn't my fault that resulted in fractures to my ankle, foot and a torn ligament. I am still in a cast boot 8 weeks on and my business has suffered big losses as I cant do my role. Big blue refused to...

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I had an accident whilst on holiday in Dubai that wasn't my fault that resulted in fractures to my ankle, foot and a torn ligament. I am still in a cast boot 8 weeks on and my business has suffered big losses as I cant do my role. Big blue refused to pay many of the out of pocket expenses I incurred, all they would cover was the cost of the medical treatment minus the £99 excess. Also my varifocal glasses were smashed so I had to buy replacement ones, however they will not pay the full cost of my glasses, have taken money off for wear and tear and also taken the excess of £99 off me again, so i have paid this excess twice, totalling £198! Apparently I can't claim for personal accident as I am not dead and have not lost a limb!?! Two months on and I am still in a cast boot, my business has lost loads of revenue and I am still in much pain. It has also taken them 2 months to settle this claim. Dreadful service, won't buy insurance from them again

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1st March 2018

Poor provider

The front end of the business comes across as 5 * - however the actually provider Global response are pathetic , read the trust pilot reviews nothing more than 1* . Shabby customer service & slow response times ( expect 12/ 14 weeks turn around on...

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The front end of the business comes across as 5 * - however the actually provider Global response are pathetic , read the trust pilot reviews nothing more than 1* . Shabby customer service & slow response times ( expect 12/ 14 weeks turn around on claims ) Then expect additional deductions from your settlement ( above & beyond your standard excess) - Cowboys no better than a pay day lender - STAY WELL CLEAR !!!