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Buckinghamshire Building Society: Savings reviews

4.49
Based on 659 reviews, last reviewed 27th Nov 2024
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
66%
See only 4 star reviews
26%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely experience. Lovely experience. Staff remember you. Friendly. Manager comes out to support till staff with queries. Reviewed on: 27th November 2024
Julie j's avatar
Julie j

Latest lowest rating:

1

STILL NO APOLOGY FROM BUCKS BUILDING SOCIETY! Still no apology for trying to pay me c.£40 interest less than I was due.. Very poor customer service. Reviewed on: 20th April 2024
TECHNOPHOBE's avatar
TECHNOPHOBE

About this product

Buckinghamshire Building Society savings reviews can help you to find out more about life at Buckinghamshire Building Society. How easy is it to contact Buckinghamshire Building Society? And how friendly are they? Our Buckinghamshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Buckinghamshire Building Society Savings reviews (659)

Review of the Buckinghamshire Building Society, Savings:

AWFUL CUSTOMER SERVICE AND BIG POTENTIAL LOSS!

1
After taking my savings away from me and me having to fight to (successfully) get them back. they tried telling me I was only entitled to £1.35 interest rather than the over £40 that was due, and .... eventually.. .... paid. They queried my 1 November 2022 Smart Money People review and, as a result, now know who I am, and had to accept my review. NEARLY 6 MONTHS ON, THEY STILL HAVE NOT HAD THE DECENCY TO APOLOGISE TO ME AND IT IS CLEAR THAT THEY WILL ARGUE BLACK IS WHITE, RATHER THAN ACCEPT THE TRUTH WHEN THEY MAKE A MISTAKE. WITHOUT EXTENSIVE ARGUMENT I WOULD HAVE LOST BOTH MY SAVINGS AND THE INTEREST DUE ON THEM! Reviewed on: 15th April 2023

AGM Member Review

5
The staff have always been so helpful. Reviewed on: 19th April 2023

AGM Member Review

4
Friendly staff, good interest rate. Online platform could be better though. Reviewed on: 19th April 2023

AGM Member Review

4
The ratio of directors total numeration compared to the profit before seems poor. Reviewed on: 19th April 2023

AGM Member Review

5
The friendly professional service at all levels. Reviewed on: 19th April 2023

AGM Member Review

5
Very efficient , ability to speak to real people. Reviewed on: 19th April 2023

AGM Member Review

5
Prompt and pleasant service to requests. Reviewed on: 19th April 2023

AGM Member Review

5
Free parking would be an improvement. Reviewed on: 19th April 2023

AGM Member Review

5
Like the availability of people to speak to at the branch locally and on the telephone, personal service. Reviewed on: 19th April 2023

AGM Member Review

5
The fact that you can speak to the same person twice and everyone is always very pleasant and knowlegdeable. Reviewed on: 19th April 2023

AGM Member Review

5
Always very clear and helpful, you always answer the phone, thank you. Reviewed on: 19th April 2023

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