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By Miles: Car Insurance reviews

Name: Car Insurance
Rating: 4.91 (12694 reviews)

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4.89

Based on 12,694 reviews, last reviewed 14th Nov 2024

60% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

perfect - easy switching vehicles and claiming perfect - easy switching vehicles - easy when made a claim Reviewed on: 11th October 2024

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car Insurance reviews (12694)

Review of the By Miles, Car Insurance:

I paid for insurance.

I paid for insurance. My car was hit while parked. I have the details of the car and person driving. They do not deal with claims unless you sign a credit agreement Reviewed on: 14th August 2024

Paying per mileage is a novel idea

I rate the concept of encouraging people to drive less for the environment, and this is a great incentive for that; your car insurance is cheaper the less you drive Reviewed on: 23rd August 2023

Modern car insurance

I think this is how modern car insurance should work. It very easy to achieve nearly everything through the app including reaching out to customer service, renew and update insurance. It is great value for money if you do mid-low mileage and therefore, I have recommended this to my friends as well. Reviewed on: 22nd August 2023

Fabulous

Just so easy to use and very competitive price wise. Reviewed on: 22nd August 2023

Brilliant choice if you do small miles

If you do small miles this is a great company to try. A novel idea paying for insurance by the mile. Top rated company and can get referal bonus as well. Bonus tracker included as well. Easy to use app Reviewed on: 22nd August 2023

Great service, great price

Very happy with By Miles - this is my 3rd year with them as the price continues to be competitive. When I have contacted them - with a claim or with an issue I have had a quick and helpful response. Recommended Reviewed on: 22nd August 2023

Customer service is a stand out!

I have been with Bymiles for two years now. They have always been a stand out in regard to customer service. The online chat function is always available and your query is dealt with quickly. 10/10! Reviewed on: 22nd August 2023

Best innovative car insurance

Very cost effective car insurance for low mileage drivers. Simple tracker and easy monthly payments. Reviewed on: 22nd August 2023

Great company!

Kept renewing price same as last year! And I pay half upfront abc the rest pence per mile. Great concept especially in this credit crisis Reviewed on: 22nd August 2023

Amazing savings

Great new system like pay & go. Xlnt savings v gud Reviewed on: 15th August 2023

Absolute disgraceful treatment of existing customers

Terrible customer service, received my "renewal" email informing me that they would be cancelling my policy. Apparently the car and I no longer tick all their boxes!!! No accidents, careful driver, but not good enough for the new corporate powers that now own By Miles. I wont be the only one...there will be plenty more existing customers who will receive the same notification. It doesn't end there though, as its automatically flagged up on other insurance companies that you have been refused insurance! So expect your premiums to shoot through the roof. By Miles are an absolute disgrace now avoid at all costs in the long term your end up paying through the nose for insurance as your regarded as a 'bad risk'. Reviewed on: 11th August 2023

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