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By Miles: Car Insurance reviews

Name: Car Insurance
Rating: 4.91 (12695 reviews)

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4.90

Based on 12,695 reviews, last reviewed 20th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Best way to save money if you don’t drive a lot. Best way to save money if you don’t drive a lot. Very easy to setup to get you on road.(To get £100 free) copy and paste this link in your URL and it ... Read more Reviewed on: 20th February 2025

Latest lowest rating:

1

When it comes to report a claim then the nightmare s... When it comes to report a claim then the nightmare starts. I have been on the phone 3hours, while they were throwing me between departments to set a c... Read more Reviewed on: 14th November 2024

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car Insurance reviews (12695)

Review of the By Miles, Car Insurance:

Car insurance BEST By Miles!

Staff have always been friendly, polite and helpful, and what a surprise on being out of lockdown, to do a trip over 220miles to find I only pay for the first 150miles! Excellent value. Reviewed on: 8th August 2021

Great app and cover and great customer service

Firstly the customer service is the best I've ever experienced from an insurance company, always someone there to help with what you need. The app is fantastic and really easy to use, you can use it to see where your car is or see if there's any problems/ scan for fault codes. Plus many other features on the app. If you break down you can go onto the app and quickly and easily get to your breakdown cover. Reviewed on: 21st September 2022

Great start and eco friendly

Not done a full year as yet but quote was reasonable, I enjoy the app and like that it discourages unnecessary car journeys which is great for the environment. Reviewed on: 21st September 2022

Amazing value and quality

Been really easy to set up and the staff are second to none and always there to help never let me down once seen u have started my policy will always reccomend Reviewed on: 21st September 2022

Covered but not the best experience

The app and the way payment works is great for people that don't drive much. Claiming however was less than smooth. You are passed between 3-4 different companies and communication could be improved. Some of their policy wording is vague and they try to use that against you. Some representatives at some of the companies are abrasive which does nothing to defuse a highly anxious and stressful period of your life. It's been hard work and I don't feel like I was, looked after, reassured and put into a position to carry on with my life while things were taken care of. If you rely on your car for commuting do not go with this company. You could be left without transport for over 2 weeks. Reviewed on: 21st September 2022

Absolutely, stress free insurance.

The People, fantastic. The rates, brilliant. A handy app to track every journey with clear account usage an overview, of course they have that! If there’s one thing I don’t worry about, at all, it’s my car insurance, because ByMiles keep everything so transparent and simple. They are one of very few companies I actually recommend to family and friends, that’s how confident I am in them. You’ve got one returning customer right here! o/ Reviewed on: 21st September 2022

Cost effective Excellent Customer SEvise

The cost of my car insurance has reduced by me 30% and the technology provided has enabled me improve my carbon foot print Reviewed on: 21st September 2022

Fair prices

Brilliant value for money. Cant fault them. Reviewed on: 21st September 2022

MILES BETTER

EASY TO JOIN AND EASY TO KEEP TRACK OF. THIS SEEMS A MUCH FAIRER WAY OF COVERING YOUR DRIVING NEEDS. LESS MILES LESS DOSH Reviewed on: 21st September 2022

Excellent

Very good company and genuine. Reliable Reviewed on: 21st September 2022

Best insurance I never had

I couldn't believe in the beginning but after 2 year with this company I saved a lot of money, best insurance price in the market, best customer service and easy to install and control your millage. Reviewed on: 21st September 2022

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