Car Cash Point Reviews

  Ratings based on 287 reviews       Last review 2 months ago    

Car Cash Point is a direct logbook lender based in London. If you're searching for a logbook loan, and you're wondering if Car Cash Point is the company you should use, read our reviews first! Our community shares their reviews in order to help...

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Car Cash Point is a direct logbook lender based in London. If you're searching for a logbook loan, and you're wondering if Car Cash Point is the company you should use, read our reviews first! Our community shares their reviews in order to help people like you who are considering logbook loan companies. Already had a logbook loan with Car Cash Point? Share a review of your own and your comments and experiences will help other potential customers who are looking for a logbook loan company.

Overall Rating

Amazing

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Car Cash Point Review Insight

What are people saying in their reviews?

Customer Service

69% of feedback is People related

Customer profile

Top Age Profile: 35-44

Top Channel Preference: App

Car Cash Point Products 287

Logbook Loan

I have been threatened with Violence

Firstly let me tell you now that the FCA are investigating this firm for Malpractice. Do not under any circumstances use this firm to borrow any money. I shall explain. I borrowed funds prior to the Corona Virus Pandemic as I only wanted a short loan.... Read more

Firstly let me tell you now that the FCA are investigating this firm for Malpractice. Do not under any circumstances use this firm to borrow any money. I shall explain. I borrowed funds prior to the Corona Virus Pandemic as I only wanted a short loan. When the Pandemic hit my business was forced to close so I had no income. By Law they had to offer 6 months of deferrals which they did but due to the new Lockdown in December I explained that my business had been forced to close and that I would make reduced payments until the lockdown ended. They said no and gave me 5 days to pay or they said they would take my car away. They said they would send people to my house and that they were ex police and that they would break my legs if I did not give them my car. I was scared and called the police. They said that they cannot threatened you with violence. My wife and I are in fear of our lives. We have a 4 year old and cannot sleep. I called the Financial ombudsman and have filed a complaint. They said that the company must respond but they have not. They just use threats of physical violence which is vile and disgusting. This is a Mafia operation.

Reviewed on 12th February 2021
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Raul1976
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Logbook Loan

Disgraceful company

Heed my advice and the advice of the other 1 star reviewers and avoid this company at all costs. They will screw you big time and if you get into any difficulty whatsoever they will hammer you with additional fees and interest and you will have the... Read more

Heed my advice and the advice of the other 1 star reviewers and avoid this company at all costs. They will screw you big time and if you get into any difficulty whatsoever they will hammer you with additional fees and interest and you will have the joy of being harassed (and by harassed I mean tortured on a daily basis) by their staff calling you persistently reminding you of the money owed and the ever increasing interest and pressuring you continuously to make a payment (even if you've honestly and clearly explained till you are blue in the face the reason why a payment is late). Good luck if any of you are dealing with the guy named Rio as his robotic voice from his DAILY calls and voicemails is still seared into my head and I can only guess that his loanshark master had deleted the empathy function from his motherboard settings. You will also have the joy of being completely ignored if you even dare to query their figures, whether you put your grievance in writing or not. Do yourselves a favour and look elsewhere, this lot shouldn't be in business.

Reviewed on 13th September 2020
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GM
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Logbook Loan

Is this the same car cash point? Must be paying for these reviews

Wow are we talking about the same company car cash point ? These good reviews must be colleagues to the staff ...most of the staff are ok but the 1 bloke on the phones is a complete %#@“ avoid him ....so why 1 star at the start of covid 19 elena said I... Read more

Wow are we talking about the same company car cash point ? These good reviews must be colleagues to the staff ...most of the staff are ok but the 1 bloke on the phones is a complete %#@“ avoid him ....so why 1 star at the start of covid 19 elena said I could take a payment holiday as I’m self employed she could see my living had stopped I only owed £700 I had a settlement figure on 27th March this year she didn’t say I would incur £440 of fees during this 2 month holiday nearly doubling my loan .....please please look else where please these are scammers I’ve paid back over £5k for an £1800 loan they won’t tell you this when you first ring

Shaun towell

Reviewed on 9th June 2020
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Shaun Towell
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Logbook Loan

Great company and great service

Very helpful staff and great service. Would recommend to anyone.

Reviewed on 10th March 2020
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Trevor Anderson
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Logbook Loan

Wow

The Best post wow in The Word Best

Reviewed on 30th January 2019
Popfeintuchalimar@gmail.com 's avatar
Popfeintuchalimar@gmail.com
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Logbook Loan

Be warned

These opinions are based on what happened to me and I think I am certainly not the first, or the last, to suffer at the hands of these people. I hope this helps you.... Read more

These opinions are based on what happened to me and I think I am certainly not the first, or the last, to suffer at the hands of these people. I hope this helps you.

- Why do they have such good reviews? because they pay customers £10 to write them. I received such an offer and declined. But it is amazing what some people will do for a tenner.

- At the last minute, having agreed the amount they are willing to loan to you on your car, they ask you to prepay three months re-payments out of the funds before they send them, thereby effectively reducing the loan amount. I suggest you say 'no thanks' and walk away. They will probably drop the requirement.

- When you come to settle your loan (which you need to do asap) you will realise that you have not been given any instructions as to how to do this. There is nothing, anywhere. In the paperwork, or on the website. If you email every email address you can find, including that of your 'account manager' you will probably not get a reply. It is not in their interest to settle a loan, given the extortionate level of interest that is accruing.

- When you finally do attract their attention, you will probably find that another payment date has passed and more interest has accrued. You can try arguing that you have been trying to settle this for x weeks but they won't budge. Plus all the time you are arguing, the interest is still running.

- When you finally do get a settlement figure, ask for a full statement showing how the interest is calculated. If you were foolish enough to agree to x months payments being taken in advance before they sent you the money (see my earlier point), you will find that you have still been charged interest on the full amount. Totally wrong, but they won't budge. Don't forget, while you argue this, the interest is still running.

- After all of this, you will be left totally deflated and feeling like you wished you had never ever come across Car Cash Point. But its not over. While it only took them a day to acquire your log book and register a HPI on your car, it will take them up to a week (or possibly more) to return your log book and cancel the HPI, during which time your car is unsalable.

Good Luck!

Reviewed on 14th February 2018
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mikcrom
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Logbook Loan

STAY AWAY

Awful experience with this company, god help you if you have any form of financial difficulties whilst you have a loan with them, I had to go in hospital for an operation so missed 2 payments, on leaving hospital and receiving an email of them saying... Read more

Awful experience with this company, god help you if you have any form of financial difficulties whilst you have a loan with them, I had to go in hospital for an operation so missed 2 payments, on leaving hospital and receiving an email of them saying they would help clear the arrears with a payment plan was told abruptly that they wanted 75% of my arrears that day or they were passing it to a debt collection company and £450 would be added to my account and a home visit, I offered numerous payment options which would have cleared my arrears in 3 months but each one was refused. Also spoke to very rudely, currently in bed recovering awaiting my debt collector visit. Very polite when accepting your application and constantly offering you more money but dare fall into arrears. They even suggested I hand them my car which is worth over £20,000 and I only owe them £2400. AVOID

Reviewed on 10th December 2017
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David Coffey
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Logbook Loan

Fabulous helpful dedicated staff

I was apprehensive about a loan but staff explained everything and put me at ease. from people coming to my home to view documents to talking on the phone the service was on another level.

Reviewed on 10th July 2017
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Abigale kirby
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Logbook Loan

Friendly fast helpful service

From start to finish to helping me decide what I can afford to how long I wanted to repay all customer service was outstanding and helpful

Reviewed on 10th July 2017
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Abigale kirby
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Logbook Loan

Brilliant

Very good convenient and very quick

Reviewed on 7th July 2017
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Terry Mageean
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Logbook Loan

Fantastc Company

Really friendly & lovely people and very fast process

Reviewed on 7th July 2017
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Louise
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Logbook Loan

Great Service

Quick service will definitely recommend to friend, family and colleagues.

Reviewed on 6th July 2017
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Robert Graham
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Logbook Loan

Help provided

Helpful assitant, fast service ! Great deal...Would definitely use again.

Reviewed on 3rd July 2017
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laura gilchrist
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Logbook Loan

Absolutely a fantastic company

The best made to feel welcome and in a way special nothing was to much effort for the staff or acct managers if well done to all

Reviewed on 3rd July 2017
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Graham Stafford
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Logbook Loan

Fantastic service

Thank you for sorting out my loan so quickly - nothing was an issue

Reviewed on 2nd July 2017
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Taylor Hil
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Logbook Loan

Couldn't find better

Absolutely a fantastic company and best staff I've ever had dealings with car cash point no 1 no doubting that

Reviewed on 2nd July 2017
Graham Stafford 's avatar
Graham Stafford
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Logbook Loan

Fast & Friendly

I needed an injection of funds to see me through to pay day. Out of all the companies I contacted, Car Cash were by far the friendliest and most efficient. Everything was completed in about 3 hours, fro initial contact to funds in my account. Thank... Read more

I needed an injection of funds to see me through to pay day. Out of all the companies I contacted, Car Cash were by far the friendliest and most efficient. Everything was completed in about 3 hours, fro initial contact to funds in my account. Thank you Car Cash

Reviewed on 2nd July 2017
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Janette Lewis
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Logbook Loan

Excellent way to get short term loan

Brilliant from first contact to home visit very friendly and professional will 100% recommend and use again

Reviewed on 2nd July 2017
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Gavin Williams
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Logbook Loan

Very helpful

They are very helpful and understanding. I would 100% use them again if i had too

Reviewed on 1st July 2017
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Jason dalton
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Logbook Loan

Great service!!

Easy quick service. Recommended.

Reviewed on 1st July 2017
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Roman Miszczyszyn
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