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Chase Bank: Current Account reviews

4.95
Based on 37,469 reviews, last reviewed 29th Nov 2024
26% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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3%
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Latest highest rating:

5

Easy cashback service The cashback feature of Chase has been fantastic, a very easy way to get cashback on everyday spending. The app works great and it feels very secure s... Read more Reviewed on: 29th November 2024
Katrina C's avatar
Katrina C

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37469)

Review of the Chase Bank, Current Account:

Very helpful staff and quick response times.

5
Very helpful staff and quick response times. The staff make you feel that your call is very important to them and do their best to resolve any queries you have as quickly as possible. Reviewed on: 16th February 2024

Easy cashback service

5
The cashback feature of Chase has been fantastic, a very easy way to get cashback on everyday spending. The app works great and it feels very secure since your account details aren't included on the card. Reviewed on: 29th November 2024

1% on all spending, no fees abroad and great service

5
Chase give 1% on all spending, there customer service is very quick and responsive. They have the high interest savings accounts. Slick mobile app and card with no details. They’re very security conscious with spending which is great. The current account is easy and simple does what it says on the tin. They’re leading the way for reward banking. Reviewed on: 28th November 2024

Very efficient and smooth service

4
Chase Bank provides a very efficient service and is very easy to open more than one account to have different spending pots. On top of that they also provide 1% cashback on most spending. Reviewed on: 28th November 2024

Good cashback

5
Good cashback 1%, but max £15. Also taking almost everywhere and abroad. Reviewed on: 28th November 2024

1% cashback...

4
Been using Chase for the last two years and the fact you get 1% cashback on your spend makes it for me worth using all the time. The time it takes also to send and receive money transfers is also super quick, and if it wasn't for BCWYC and finding Andy on YouTube I would never have found this account Reviewed on: 28th November 2024

Amazing cashback incentive, great card to use overseas

5
Amazing cashback incentive, great card to use overseas fee free. App is also amazingly easy to navigate Reviewed on: 28th November 2024

Responsive customer service and nice app design.

5
Responsive customer service and nice app design. Reviewed on: 28th November 2024

Chase Bank Keeps Rewarding Customer

5
Chase have been very kind to existing users by continuing to offer their cashback feature. Near perfect exchange rates on overseas debit card transactions is a huge plus. Overall customer service has been excellent whenever I’ve used it. Reviewed on: 28th November 2024

Whenever I need help a human help would respond with...

5
Whenever I need help a human help would respond within 5mins Reviewed on: 27th November 2024

Chase, great perks and smooth operation.

5
My experience with Chase has been, very smooth, and so far the perks have been amazing. The 1% cashback is a great incentive (although I wish it lasted longer than a year). Creating a current account was hassle free but secure. Prompt delivery of the debit card to. Reviewed on: 23rd November 2024

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