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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48898)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

10/10 for customer service.

Have been with Chase for about a year, customer service is excellent. Reviewed on: 14th February 2026

Customer Service

I have found them to be excellent at handling any of my questions it’s like talking to a friend . Reviewed on: 14th February 2026

Only use the app but it’s excellent

Only use the app but it’s excellent Reviewed on: 14th February 2026

Chase have been brilliant and have smashed the compe...

Chase have been brilliant and have smashed the competition out the water Reviewed on: 14th February 2026

Great current account and cash back on everyday spen...

Great current account and cash back on everyday spending Reviewed on: 14th February 2026

An excellent account

An excellent account that keeps you up to date by the minute Reviewed on: 14th February 2026

Real easy to set up and it did what it...

Real easy to set up and it did what it said on the tin Reviewed on: 14th February 2026

Initially easy to set up, easy to navigate on the ap...

Initially easy to set up, easy to navigate on the app, it had a good offer for savings so I opened a savings account, which was easy to do. I use the features such as cash back and round up. I really like these. I’ve looked at investing app linked to chase but wasn’t the right time for me, i will be coming back to that it’s on my to do list. Reviewed on: 14th February 2026

Great Easy Banking

Easy transactions, excellent communication and trustworthy. Very easy to use AP. Reviewed on: 14th February 2026

Great service can talk to a human a rarity these...

Great service can talk to a human a rarity these days Reviewed on: 14th February 2026

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