clearstart con

After talking through things with clearstart I felt confident that they could help me, however when I discovered a company that didn't charge for the service I called them and cancelled my plan. Forward 3 months later to June 2020, have discovered... Read more

After talking through things with clearstart I felt confident that they could help me, however when I discovered a company that didn't charge for the service I called them and cancelled my plan. Forward 3 months later to June 2020, have discovered that they have taken £144 the last 3 months, having spoken to them on the phone they conveniently have no trace of this call, they said that they haven't heard from me at all, (presumably because I cancelled my account), so whilst I've been working 12+ hrs in itu and on other wards fighting to keep people alive during this pandemic they have been taking money without authorisation!!!
They refuse to refund and claim i should of answered my phone (not very easy when your in full ppe and your phone is in your locker) also no answerphone messages so how on earth would I know it was them calling. So today a treasured day off will be spent on the phone to the bank to see what they can advise.
AVOID AT ALL TIMES

Reviewed on 25th June 2020

Wendy Caroline Johnson

Very good and helpful

Got excellent service and information all that I needed without fuss or complication

Reviewed on 20th April 2019

Milly Troy