6th November 2018
Shocking service
Customer Service is terrible and the way they treat their staff is disgusting.
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Capital One currently has a score of 4.04 / 5 on Smart Money People.
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See what other people like you have said about Capital One.
Capital One market their cards as credit builders however they keep your credit score low by NOT increasing your credit limit past £1000 which flags a lack of trust to other lenders... all is nit as it seems with this company so beware before you ... Capital One market their cards as credit builders however they keep your credit score low by NOT increasing your credit limit past £1000 which flags a lack of trust to other lenders... all is nit as it seems with this company so beware before you apply very high interest rates and low credit limits. Poor customer service is just the tip of the iceberg Company shown no empathy to a situation I was in which prevented me for a short period paying the bill. I was charged numerous fees and struggled to get back on track Very high interests rates and an online account hard to log into Well at first they accepted me with poor credit but later I saw the charges just rising and rising. Although I kept up to date with my payments they decided to later cancel my card and blocked me from using it... Well at first they accepted me with poor credit but later I saw the charges just rising and rising. Although I kept up to date with my payments they decided to later cancel my card and blocked me from using it altogether. If you miss a payment then you are barraged by compound interest that makes it very quickly unaffordable to recover and get back on track. Very worrying times if you're not good with regular payments.14th April 2018This card will keep you credit rating low
5th June 2017Poor service
1st June 2017Manipulative
27th May 2017Unreliable
Called customer service they did not have a clue about whst I was saying, finally after many called I made to get a english speaking fluently adviser, they told me to write in a letter explaining this. So I have done this an it's been 9 months and I still have not heard back.
So what I'm left with is a poorer credit report. They are unreliable and fake.21st April 2017Use only if desperate
