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Countingup: Business Account reviews

4.84
Based on 2,379 reviews, last reviewed 19th Feb 2025
9600% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
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0%
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Latest highest rating:

5

Excellent App - Easy to navigate! The Counting up App is very easy to navigate which is most important for my daily business banking. I have also recently been able to apply for small ... Read more Reviewed on: 19th February 2025
Kiana P's avatar
Kiana P

Latest lowest rating:

2

I was happy with counting up until we got scammed ju... I was happy with counting up until we got scammed just before Christmas 2024,it took far to long to reinstall the acct and still do not have a new Bus... Read more Reviewed on: 17th February 2025
stephen bayston's avatar
stephen bayston

About this product

Countingup Business Account reviews (2379)

Review of the Countingup, Business Account:

Very good

5
Unbelievable this account it’s very good Reviewed on: 22nd January 2021

Best provide 0of banking information to an SME

5
The first positive expirience for me started with settting up my company bank account. It was done in a quick and straight forward manner. The information provided on the bank statement is clear and informative. A lot is done quietly in the background whiie I get on with my business. Reviewed on: 28th March 2023

A smooth and fluid service

5
Haven't had a hurdle or hoops to go through using them Reviewed on: 28th March 2023

Was a victim of fraud, like other reviewers they did not help me

1
They did not help. Washed me hands of me. I have changed my name accordingly to avoid them trying to reach back out as the service was not what you expect. In todays cost crisis, losing money nearly ruined me. Countingup do not care. Reviewed on: 27th March 2023
Reply from Countingup Hi Robin Thank you for your feedback. We want to assure you that any money you hold with us is protected in accordance with UK regulatory requirements. Although we cannot discuss specific fraud cases publicly, we want you to know that our systems, processes, and procedures comply with UK laws and regulatory guidelines. Whenever we receive a fraud claim, we conduct a thorough assessment of all available information and additional evidence provided by the customer or other sources involved in the investigation. Based on the evidence and information at hand, we make a decision on whether a refund can be issued or not. We always explain our position and reasoning to the customer. If there is sufficient evidence to support a fraud claim, there has been no breach in the terms and conditions, and the customer hasn't compromised their account, we will provide a refund. However, there may be situations where we cannot reimburse the money lost in fraudulent transactions. This is not specific to Countingup, and any other UK bank could also make the same decision. In such cases, we will always provide a private explanation for our decision and offer guidance on the next steps to take, including how to submit additional information to support the claim. Response date: 17th September 2024
countingup logo reviews
Countingup

Good Service and all clear.

4
Contingup give all in one service, all my in and out and mostly my tax return is made on time by the accountant how has a very easy access to my finances well detailed. The monthly price is so at the level of any size business. Really very happy with the service. Reviewed on: 27th March 2023

Easy to Use

4
I have been with Counting Up since 2018 and found banking to be easy and straight forward to use Reviewed on: 27th March 2023

Cannot fault always updated and reliable

4
I started off with counting up from day one never had any issues with them always updated no time waiting Reviewed on: 26th March 2023

Very happy

5
Easy to cooperate . Easy to open an account! Reviewed on: 25th March 2023

Already Recommended!!

5
As a sole trader counting up has been great. Straight forward to set up, nice accounting section. No complaints. Reviewed on: 25th March 2023

Great service on demand

5
Best service and only pay when you need it! Reviewed on: 24th March 2023

Mr

5
Clear and precise usage charges. Easy and clear to use app and online banking. Easy to use invoicing app Reviewed on: 24th March 2023