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Countingup: Business Account reviews

Name: Business Account
Rating: 4.86 (2380 reviews)

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4.84

Based on 2,380 reviews, last reviewed 27th Feb 2025

9700% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Very happy with the App and the ease on how I manage... Very happy with the App and the ease on how I manage my finances. Reviewed on: 27th February 2025

Latest lowest rating:

2

I was happy with counting up until we got scammed ju... I was happy with counting up until we got scammed just before Christmas 2024,it took far to long to reinstall the acct and still do not have a new Bus... Read more Reviewed on: 17th February 2025

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About this product

Countingup Business Account reviews (2380)

Review of the Countingup, Business Account:

Very good

Unbelievable this account it’s very good Reviewed on: 22nd January 2021

Best Business Banking Provider

From the very start Counting up has been a amazing. Having a breakdown on what you need to do to get started, how do to things via App, things as invoices and regular updated on what’s is new or changes. i would highly recommend using Counting up to start up your Business. Reviewed on: 21st March 2023

Great

I have my account with them for more then one year, without problems, if you have one, they will manage for you, and even is an online company, is really good and you can trust them in any case. Reviewed on: 21st March 2023

No hassle business banking

Very easy to deal with, simple to set up, hassle free non invasive business banking. Happy to help you combine your banking with all statutory demands easily configured in the app or just leave you to run your business yourself in your own way, would happily recommend as opposed to time consuming difficult high street banks. Reviewed on: 21st March 2023

Class

App is straight forward love it Reviewed on: 21st March 2023

They are good

No bad experience yet, there is no too much charges Reviewed on: 21st March 2023

Excellent professionalism

Great seamless service keep it up. Dependable and reliable. Reviewed on: 21st March 2023

Great bank

Amazing bank, amazing app & features, fair pricing. Great all round experience. Reviewed on: 21st March 2023

The best

Is very efficient and easy to open, they gave us a good chance to open when I was setting up my new business. The most important is secured. Reviewed on: 21st March 2023

Good until something bad happens

They won’t release my money due to “fraud” until this point it was great. Love the app and features. Voting due to a company nudge. However theyd have been better asking me 3 weeks ago. Now I won’t go near them Reviewed on: 20th March 2023

Reply from Countingup Hi, We appreciate your feedback and want to assure you that we take the responsibility of being a regulated financial institution seriously. It is our ongoing duty and practice to closely monitor the activity of all the accounts that are opened with us. In certain situations, it may be necessary for us to conduct additional due diligence to gain a comprehensive understanding of the business and its operations. This process aligns with our internal review criteria and the regulatory requirements imposed on all banks and financial institutions in the UK. It is not specific to Countingup alone. Whenever such circumstances arise, we are obligated to suspend our services until we receive sufficient information from the business. Response date: 17th September 2024

Good but could be better

Good bank, could be better, FSCS would be good, feels not as robust as others like Starling or HSBC Reviewed on: 20th March 2023

Reply from Countingup Hi Steve Hi Joe Safeguarding applies to all Countingup customers, with no defined limit per customer or account (besides our normal maximum account balance). This means that all the money within your Countingup account is protected. In contrast, banks are required by the regulators to participate in the Financial Service Compensation Scheme (FSCS). The FSCS acts like an insurance policy for bank accounts and pays out up to a maximum of £85,000 per eligible person, per bank, building society or credit union or up to £170,000 for joint accounts in the event of the bank or building society becoming insolvent. E-money issuers are not able to participate in the Financial Service Compensation Scheme (FSCS), and therefore your account is not protected by FSCS. This means that in the very unlikely event of PPS (or account provider) becoming insolvent, the return of your money might take longer than an FSCS claim because the distribution would be handled by an insolvency practitioner or administrator. It's worth noting that because the administrator can deduct their costs from this money, you might get slightly less than your full account balance back. Countingup takes the security of your business' funds seriously and with our safeguarding procedures in place, we would like to re-iterate that the money within your Countingup account is safe and protected. Response date: 17th September 2024

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