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Cycleplan: Bicycle insurance reviews

Name: Bicycle insurance
Rating: 4.83 (4469 reviews)

View other Cycleplan products

4.83

Based on 4,469 reviews, last reviewed 15th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025

Read all reviews See your review

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Perfect fir cycle insurance

The policy provides exactly the cover that I require. Reviewed on: 11th August 2021

Ride to your heart's content..

.. Especially knowing you're fully insured by a reliable and respectful company like Cycleplan! Couldn't recommend them more :) Reviewed on: 14th July 2023

No problem

It was so easy to set up, and even after me making a mistake in setting up direct debit, it was only a quick phone call to sort it out Reviewed on: 14th July 2023

All good so far

Not had to make a claim thankfully, but seemed competitive and the purchase process was straightforward. Reviewed on: 14th July 2023

easy

very easy to navigate the website and no complex terminology so is very understandable to read. Reviewed on: 14th July 2023

Insure with cycle plan and ride with confidence

Easy policy , easy to set up , easy to read , easy to understand now easy to go ! Reviewed on: 14th July 2023

Excellent customer service

Excellent service from start to finish. All done on line with no fuss at all. Website was first class and very easy to use Reviewed on: 14th July 2023

Easy, Straightforward and Reasonable

My e-bike, Bugsy, is very happy with his insurance and so am I. I did a comparison and found Cycleplan. Having checked reviews I opted to go with them and it was all really straightforward to do online. I added in cover for my panniers, etc and ensured I had the specified lock. I can now rest easy knowing Bugsy is secure wherever he is locked up. Great service, communication and website. Reviewed on: 14th July 2023

Reliable no nonsense company

I have been using this company for my bike insurance for over 5 years, easy to use, no no sense, easy to renew, I am old school, so stick to what works got you, this company does just. For me it’s a no brainer Reviewed on: 14th July 2023

Slow start but end good

Havent gad to use them yet but update tips and information about how to be secure are great . Confirmation of policy could have been quicker but apart from that very good. Reviewed on: 14th July 2023

Great value all round

CyclePlan e-bike insurance for 2 bikes is great value for money and offers great comprehensive cover for the cost. Worked out much better than the rest! Reviewed on: 14th July 2023

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