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Darlington Building Society Broker Feedback Reviews

Ratings based on 4 reviews Last review 1 month ago
5 1
4 0
3 0
2 3
1 0

Your Broker Feedback Reviews (4)

6th March 2019

Broker Feedback

Good for placing unique cases that other lenders wont do but the underwriting felt very stop, start. It felt like the underwriter would look at the case piece by piece rather than as a whole. We received requests for documents, we would go away and...

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Good for placing unique cases that other lenders wont do but the underwriting felt very stop, start. It felt like the underwriter would look at the case piece by piece rather than as a whole. We received requests for documents, we would go away and get them together just for another document request to come in. I feel like it would have been a much quicker process if the case was looked over as a whole and then one list of documents compiled so that clients can get everything all in one go rather than piece by piece.

24th January 2019

Broker Feedback

I found the process very slow . I applied for the mortgage on the 7th of December and received the offer on the 24th of January. All the documents were uploaded the same day that they were requested. I would recommend that you publish your service...

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I found the process very slow . I applied for the mortgage on the 7th of December and received the offer on the 24th of January. All the documents were uploaded the same day that they were requested. I would recommend that you publish your service levels on your website as this could be a factor for recommending you. For a purchase the timescales were too long and it caused my client to set his completion date back.

13th December 2018

Broker Feedback

I have to say that I have only used Darlington Building Society on two occasions and both have been an excellent experience. The support provided by Sarah on my most recent application was warm, professional and certainly refreshing. Thanks again...

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I have to say that I have only used Darlington Building Society on two occasions and both have been an excellent experience. The support provided by Sarah on my most recent application was warm, professional and certainly refreshing. Thanks again for making both mine and my clients journey smooth and enjoyable.