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Darlington Building Society Broker Feedback Reviews

Ratings based on 41 reviews Last review 2 months ago
5 8
4 10
3 7
2 9
1 7

Your Broker Feedback Reviews (41)

9th May 2019

Broker Feedback

More efficient underwriting without a doubt. A case submitted 22nd Feb still not offered! This is only the second case I have submitted to you, that was over 2 years ago and it took a similar length of time so there appears to be no improvement. It is...

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More efficient underwriting without a doubt. A case submitted 22nd Feb still not offered! This is only the second case I have submitted to you, that was over 2 years ago and it took a similar length of time so there appears to be no improvement. It is simply not acceptable to take this long to process an application, most lenders issue offers within 2 - 4 weeks even for difficult cases.
It seems you request any further info 1 document at a time. I know one document can reveal the need for another but it seems you are requesting documents after 8 weeks that you should have know were needed at initial assessment.
I look forward to an improvement as It's always nice to support the small mutual.

8th May 2019

Broker Feedback

I feel that Darlington's criteria is very good and a great lender for specialist cases with competitive interest rates, however the length of time it takes from application for a case to be assessed and passed over for underwriting is too long and on...

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I feel that Darlington's criteria is very good and a great lender for specialist cases with competitive interest rates, however the length of time it takes from application for a case to be assessed and passed over for underwriting is too long and on a recent case i have had to provide the same information on more than one occasion.

1st May 2019

Broker Feedback

I am looking a new case and the affordability calculator would not allow me to save the data that is input and the result? Unless I did something wrong which I could not see anywhere to save the result I think it would be good to have a print out...

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I am looking a new case and the affordability calculator would not allow me to save the data that is input and the result? Unless I did something wrong which I could not see anywhere to save the result I think it would be good to have a print out produced to save as a PDF for the client file.