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Discount Insurance: Landlord Insurance reviews

Name: Landlord Insurance
Rating: 4.74 (276 reviews)

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4.72

Based on 276 reviews, last reviewed 18th Oct 2024

22% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

82%

15%

Latest highest rating:

5

The level of service provided was exceptional, and I... The level of service provided was exceptional, and I am delighted to continue our business relationship in the years to come. #ProfessionalService #Cu... Read more Reviewed on: 18th October 2024

Latest lowest rating:

1

Would never use this firm again Refused to pay a claim when most insurers would have paid. I would never do business with these people again Reviewed on: 9th October 2024

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About this product

Discount Insurance is a UK-based landlord insurance provider.

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Discount Insurance Landlord Insurance reviews (276)

Review of the Discount Insurance, Landlord Insurance:

Always been great at providing the best quotes from...

Always been great at providing the best quotes from a large range of providers Reviewed on: 14th October 2024

Quick to renew no no quibblingquibbling needed

Quick to renew no quibbling needed Reviewed on: 9th October 2024

All was done smoothly and professionally

All was done smoothly and professionally Reviewed on: 9th October 2024

quick and easy to sort out.

quick and easy to sort out. best price Reviewed on: 9th October 2024

Good service

Very good customer service .fast dispatch of documents clear information. Reviewed on: 9th October 2024

Very good

Been using for over 10 years. Most competative Reviewed on: 9th October 2024

Going the extra mile to get the best quotation

My experience of Discount Insurance was them trying their hardest to make sure the quote absolutely suited my needs. Reviewed on: 9th October 2024

Thoroughly unsatisfactory.

I made a claim in February when the neighbour's builders caused a leak and movement in the party wall. There is no one point of contact as I was passed between departments. They did promptly send out a surveyor who agreed the cause. The loss adjuster then said it was not covered because it was the neighbours, something you would have thought covered. I had to go through legal cover which meant practically training as a lawyer. I asked for the report and estimate and was refused it which I needed to start the legal path. I spent many hours on this and gave up the will to live. I should have made an official complaint and also gone down the legal route but it is a full time job. I do not recommend them. The individuals I dealt with were very nice and understanding but a horrible experience. I am looking to change insurers. Traditionally the insurer contacts the neighbour's insurer and it is all taken care of. Reviewed on: 9th October 2024

Excellent Service..

The premium always comes on time and when I made a claim the repairs were done promptly. Reviewed on: 9th October 2024

Long time happy customer

I have used DI for years. Good value and straight forward service Reviewed on: 9th October 2024

Good value for money policy wise but not easy to d...

Good value for money policy wise but not easy to deal with on claims and don't help you find workmen - and excess very big so they pay out virtually nothing and you pay more for excess than policy . Reviewed on: 9th October 2024

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