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Domestic and General Reviews

Ratings based on 5 reviews Last review 9 months ago
3.6 / 5Great overall rating

If you're looking for the best warranty provider, check out our Domestic and General reviews. We collect reviews from customers like you in order to help our community find the best warranty products. If you've had a Domestic and General warranty,...

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If you're looking for the best warranty provider, check out our Domestic and General reviews. We collect reviews from customers like you in order to help our community find the best warranty products. If you've had a Domestic and General warranty, please leave your own review!

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Your Domestic and General Reviews (5)

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16th July 2017

Very very poor service

Had washer/dryer warranty company they use give incredibly poor service when contacted over a machine...

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Had washer/dryer warranty company they use give incredibly poor service when contacted over a machine problem
Ordered wrong parts, nothing documented so engineer unable to fix so needed new appointment, 1 engineer brought his girlfriend with him and said he had cleaned filter, but nachine still didnt heat up
On next appointment to fix un heating dyer the filter was full
When waiting for a part you had to phone daily to check when they would visit you
X2 they didnt turn up
Complained x2 but no folliw up from ,D&G so never renewed
Dreadful truly dreadful service by ,D&G and the company they use
Would give no stars if i could

Rita murray's avatarRita murrayLevel 1
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30th May 2017

Simple, fast and hassle free

Using D&G was a simple process. All of the forms and information were simple and quick to follow out. Communication from the company has been prompt and friendly, and I have had no isssue whatsoever. I'd definitely recommend them to anyone who wants a...

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Using D&G was a simple process. All of the forms and information were simple and quick to follow out. Communication from the company has been prompt and friendly, and I have had no isssue whatsoever. I'd definitely recommend them to anyone who wants a decent and professional service.

David Reilly's avatarDavid ReillyLevel 1
(0)
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24th December 2016

Not Great!

I've had warranties with D&G for a few of my appliances and I pay monthly via Direct Debit. However, my DD failed twice and I only found out when I had a letter demanding the full price of £270-odd. I had no correspondence before this. Has I known ...

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I've had warranties with D&G for a few of my appliances and I pay monthly via Direct Debit. However, my DD failed twice and I only found out when I had a letter demanding the full price of £270-odd. I had no correspondence before this. Has I known after the first DD failed, I would have rectified this.

It also takes ages for anyone to answer emails or messages.

Anni Ezmerelda Large's avatarAnni Ezmerelda LargeLevel 1
(0)
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13th September 2016

Always go direct

I had quote from curry's where I bought washing machine but don't rate their service . then had quote from Zanussi (who use Domestic and general) at £5.40 a month. I went direct to Domestic & General website and covered both washing machine and tumble ...

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I had quote from curry's where I bought washing machine but don't rate their service . then had quote from Zanussi (who use Domestic and general) at £5.40 a month. I went direct to Domestic & General website and covered both washing machine and tumble dryer for that money.

Hazel Lawrence's avatarHazel LawrenceLevel 1
(0)