Dozens Reviews

  Ratings based on 1 review       Last review 3 months ago    

Dozens in the current account app with savings tools and investments. They aim to help you grow your money by encouraging saving and eventually investing. They claim to 'make the financial world fairer and more accessible.' If you're a customer why...

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Dozens in the current account app with savings tools and investments. They aim to help you grow your money by encouraging saving and eventually investing. They claim to 'make the financial world fairer and more accessible.' If you're a customer why not write a view to help increase trust and transparency in financial services.

Overall Rating

Poor

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Dozens Review Insight

What are people saying in their reviews?

Price & Interest Rates

50% of feedback is Product related

Customer profile

Top Age Profile: N/A

Top Channel Preference: App

Current Account

They Have A Lot of Work To Do

Their client application process needs reviewing- customer expectations need to be clear from the start of application. For example, clearly outline Do's and Don'ts. Therefore, suspending accounts without notice or not making every effort to contact... Read more

Their client application process needs reviewing- customer expectations need to be clear from the start of application. For example, clearly outline Do's and Don'ts. Therefore, suspending accounts without notice or not making every effort to contact account holder to clarify any issues should be reconsidered and amended. This will allow expedient review and correction if there happens to be a matter of account compromise.

Reviewed on 23rd January 2021
Mell's avatar
Mell
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