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Drive 24-7 Reviews

Ratings based on 5 reviews Last review 1 week ago
2 / 5Average overall rating

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Your Drive 24-7 Reviews (5)

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11th January 2018

recent Breakdown

I had a fan belt failure in January this year. they arrived well within the hour and towed my car to my usual garage a few miles away.. which is the cover I...

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I had a fan belt failure in January this year. they arrived well within the hour and towed my car to my usual garage a few miles away.. which is the cover I bought.
Mechanic was polite and cheerful... Customer Service took some time to locate my policy but overall I was happy with the service.

Dont know where the rumour of "Company gone bust in December" sprang up... but in January they were operating here in Manchester

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28th November 2017

This company is BUST! Do not purchase

Having purchased my cover (my 2nd year and absolutely no issues the previous year) 2 weeks later I have a letter from 'Emergency Assist Ltd' stating Drive24/7 have not paid their fees so my cover is...

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Having purchased my cover (my 2nd year and absolutely no issues the previous year) 2 weeks later I have a letter from 'Emergency Assist Ltd' stating Drive24/7 have not paid their fees so my cover is cancelled.......

I have contacted the following, all to no avail:
mark@drive24-7.com - This is the owner.
customerfeedback@drive24-7.com
admin@drive24-7.com

All I expect is my refund. They have provided me no service. I will not be paying any admin fees either as it is due to them I have had the policy cancelled.

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24th October 2016

peter

Apologies for the delay in responding to your initial...

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Apologies for the delay in responding to your initial email.
However, further to your request I can confirm that your policy has been cancelled with immediate effect and your debit/credit card has been credited in full less our £15.00 administration fee (as per our terms & conditions).
If you require any further assistance please do not hesitate to Contact Us again.
Kind regards,
Mark D M Allen
Managing Director
I paid 12.10.16 by mistake insurance, the next day I talked to customer service for the cancel I sent 3 messages from the cancel of policey. and after 11 days of fighting to recover money minus 15 pounds because no one wanted concat with me in 24 hours after when I send a message with cancellation. a bad insurance , not recommend to anyone
Thanks Mark