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Footman James: Classic Car Insurance Broker reviews

4.88
Based on 590 reviews, last reviewed 22nd Sep 2023
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Latest highest rating:

5

Classic car insurance Easy to sort what I needed, friendly knowledgeable staff on the phone, and a competitive renewal price Reviewed on: 22nd September 2023
Peter Winfield's avatar
Peter Winfield

Latest lowest rating:

1

Check your policy I had a classic loved BMW E30.I believed that Footman James were my insurer, they were not. Although their glossy website looks great, READ THE SMALL ... Read more Reviewed on: 1st June 2022
Lorraine Vickery's avatar
Lorraine Vickery

About this product

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Footman James Classic Car Insurance Broker reviews (590)

Review of the Footman James, Classic Car Insurance Broker:

Over £400 stolen from us

1
My husband and I are having awful problems with Footman James! My husband rang to inform them that his bike was no longer being held in a garage, and they said they wouldn’t insure it and that he’d have to cancel his policy. He was then told that they couldn’t cancel his policy until his third instalment of £225.68 which was due to come out the following week had been paid, and that his bike would no longer be insured. I found this exceedingly odd but agreed and when the third instalment was due, he paid it. I knew he was due a refund as he had paid three instalments (one of £225.69, and two of £225.68) which makes up for 9 months of the year, and he’d only had the policy since 11/01/19 and he’d called at the first week of March! But he received a call today to say he would only be getting a refund of £218. So extremely unfair! I am very unhappy that he has been first made to make a payment when they told him he needed to cancel, and then have the audacity to only give him a refund of £218. Absolutely disgraceful. They pretty much put the gun to his head and stole the money from him. I’d warn everyone to stay away. Seriously, it’s not worth the time or money. Reviewed on: 15th March 2019

Good quick service

5
I have found them to be very honest and revised quotes if a mistake has been spotted. Very courteous when speaking to them on the phone. Reviewed on: 12th September 2018

laid up bike insurance

5
very competitive pricing, very helpful and understanding staff. Reviewed on: 11th September 2018

Supreme Service

5
Excellent Service and Advice provided. Lovely people to do business with and very knowledgeable Reviewed on: 10th September 2018

Good customer care and brilliant prices

4
I insure my bikes with footman james. I am very happy with the insurance quotes and overall out come of my policy and all the added extras that come with it as well very gd company no mesing about with them. Reviewed on: 10th September 2018

Small company feel

4
Always helpful to deal with on the phone Reviewed on: 9th September 2018

Returning customer.

5
Having got my 948 Herald Saloon back on the road after 19 years, Footman James was my first port of call as a previous customer of theirs. The quotation process was simple, and after a few questions I was set up with an Agreed Value policy. Reviewed on: 9th September 2018

Best Classic car insurer in market

5
Very competitive with good pricing Reviewed on: 8th September 2018

Very helpful, excellent service

5
Just renewed my insurance and again very helpful with my questions Reviewed on: 7th September 2018

An efficient customer friendly approach

5
Totally satisfied with their services Reviewed on: 6th September 2018

A fabulous & friendly company :o)

5
I've been a customer for over a decade. I've always been dealt with courteously & professionally. For the classic insurance I require - they are highly thought of among my acquantances Reviewed on: 5th September 2018
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