Friends Life: Pension reviews

Name: Pension
Rating: 2.2 (5 reviews)

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2.20

Based on 5 reviews, last reviewed 17th Aug 2017

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

20%

4 star

20%

2 star

60%

Latest highest rating:

5

Old employee pension I have been very impressed with the service Friends Life offer and the return on my pension has been exceptional. Reviewed on: 17th August 2017

Latest lowest rating:

1

Refuse to give information I have asked several times for information about pension drawdown charges and restrictions, and all I get in return is a request for my personal infor... Read more Reviewed on: 22nd February 2017

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About the Pension

Friends Life pension reviews written by Smart Money People like you. For many of us, our pension is an important part of our financial future. Finding a pension provider that you can trust and rely on is a must for many people. Take a look at our Friends Life pension reviews to find out what life at Friends Life is really like. If you hold this pension, we'd love you to write an honest review here too!

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Friends Life Pension reviews (5)

Old employee pension

I have been very impressed with the service Friends Life offer and the return on my pension has been exceptional. Reviewed on: 17th August 2017

Refuse to give information

I have asked several times for information about pension drawdown charges and restrictions, and all I get in return is a request for my personal information. I haven't got most of the information, as I stopped contributing to this plan decades ago. Although they send my statements by post they refuse to send anything generic through the post. Pathetic. Looking to transfer to my other pension plan asap, partly because the other one has performed notably better over the last 10 years, but also because this company seems to put every obstacle in my way that they can when I try to find out general information - I dread to think what they will be like when I try to access my money. Reviewed on: 22nd February 2017

good service

I have been a customer of their pension scheme through work and when there is an issue to resolve (i.e. changing details, receiving statements etc), they are helpful but a bit slow and hard to contact. This review is NOT about performance of their pension scheme but rather customer service they provide. Reviewed on: 24th December 2016

Shit Company, Stopping 93 year olds Pension as she can't sign paperwork now!!!

This company MUST be avoided at all cost !! When you are in your 90s, you will not want the hassle of trying to prove you are still alive to this obnoxious and pedantict company. All this grief for a pension that is not enough to pay for the months papers ! Run by a bunch of uncaring people who can't even get the phone number right on their own paperwork. So please, don't make the same mistake as us. Find a Better Company , you owe it to yourself. Reviewed on: 5th November 2016

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