Founded in 2008, Gatehouse Bank is a shari'ah compliant bank which offers real estate finance, mortgage-related products as well as savings products. Looking for a shari'ah compliant bank and want to know if Gatehouse Bank is right for you? Read our...
READ MOREFounded in 2008, Gatehouse Bank is a shari'ah compliant bank which offers real estate finance, mortgage-related products as well as savings products. Looking for a shari'ah compliant bank and want to know if Gatehouse Bank is right for you? Read our community reviews below to see what our community has to say about their products and service. Already a Gatehouse Bank customer? Please leave a review of your own and help others find the best products available.
Communication
100% of feedback is People related
Top Age Profile: 55-64
Top Channel Preference: Branch
Write a reviewDo not touch this bank with a 10 foot bargepole
I waited for 13 months to get my application approved and nothing was done despite handing all of the documents to them. Disgraceful. Do not touch them.
Reviewed on 19th June 2019Sarah Coldwell![]()
Write a reviewThe banking answer to Donald Duck
Delay after delay after delay. An offer after a month then a failure to perform. Worse than pathetic. Comedic.
Reviewed on 18th April 2019C Lynden![]()
Write a reviewBelow appalling
Some might say that taking eight months over a mortgage application even in the current Brexit climate was shoddy. To then insist in three times the valuation fees and then, after 8 months of having the forms and details, to tell the broker that ‘this ... Read more
Some might say that taking eight months over a mortgage application even in the current Brexit climate was shoddy. To then insist in three times the valuation fees and then, after 8 months of having the forms and details, to tell the broker that ‘this isnt the sort of house we loan on’ is incompetent, unprofessional and immoral. Do not use this bank. Save yourself the time and frustration and learn from my dire experience!!
Reviewed on 25th March 2019C Lynden![]()
Write a reviewIncompetent
Gatehouse said our mortgage would take 6 weeks to process in March 2018. It's December 2018 and still not Done. The process is extremely repetitive and they ask for the same documents over and over, have spelt my name wrong, put the wrong property... Read more
Gatehouse said our mortgage would take 6 weeks to process in March 2018. It's December 2018 and still not Done. The process is extremely repetitive and they ask for the same documents over and over, have spelt my name wrong, put the wrong property details, asked me to sign for properties I don't own, the list goes on and on. Basic stuff, not complicated at all and yet we have to pull them up over and over again. Probably won't get don't till the new year now due to their gross incompetence.
Reviewed on 19th December 2018Kcramp![]()