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Geoffrey Insurance: Car Insurance reviews

4.20
Based on 289 reviews, last reviewed 24th Aug 2024
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
7%
3 star
See only 3 star reviews
0%
See only 2 star reviews
2%
See only 1 star reviews
5%

Latest highest rating:

5

No complaints No issues throughout year of insurance. Didn't need to make a claim so can't comment on the process. Price was competitive. I changed my vehicle two m... Read more Reviewed on: 10th January 2024
Rosey B's avatar
Rosey B

Latest lowest rating:

1

Poor Customer Service I have no issues with the insurance itself however their customer service is shocking as it their processes. Pray you never need to phone them! Don’t ... Read more Reviewed on: 24th August 2024
Charlotte Douglas's avatar
Charlotte Douglas

About this product

Geoffrey Insurance provide car insurance policies for UK drivers.

You can choose optional extras including legal expenses, breakdown cover, keycare and guaranteed replacement car cover to increase your protection. Geoffrey Insurance offer a free courtesy car for comprehensive cover.

Geoffrey Insurance reviews help you find out what it’s like to be a customer. If you’ve used Geoffrey Insurance before, you can also leave a review and share your experience.

Geoffrey Insurance Car Insurance reviews (289)

Review of the Geoffrey Insurance, Car Insurance:

Disgraceful company to deal with

1
They took £966+ to renew a policy I didn't want renewing then when I cancelled the policy they told me I would be refunded in 7 days. 7 days later still no refund so I called and was told it would be another 7 days I would recommend avoiding this company Reviewed on: 22nd September 2023

good customer service

4
fast response for insurance request Reviewed on: 29th August 2018

Great service

5
Very good service from helpful staff Reviewed on: 29th August 2018

Adequate for our needs.

5
Very easy and friendly service. We had no problem using the website and good prices too. Reviewed on: 29th August 2018

Friendly

5
The staff are very friendly and helpful, carefully explaining the options available to enable you to make a confident decision Reviewed on: 29th August 2018

Courteous and competative

5
I have insureed my car through Geoffrey Insurance for a few years. They are always really helpful and offer a competative product. Reviewed on: 29th August 2018

Happy days

4
Very easy to use company with well trained personnel. They even made changing cars midway through the policy a simple, easy process. Excellent Reviewed on: 29th August 2018

Geoffrey Insurance stand the friends and family test!

5
My family is all to me and I would recommend Geoffrey Insurance (GI) to them with great confidence as GI has always taken care of me providing an efficient, easy to access and value for money service. Reviewed on: 29th August 2018

Customer for years! Highly recommend

5
I have been a customer for years now. I wouldn't go anywhere else. Always get the best deal with Geoffrey and the staff are always helpful. Highly recommend! Thank you to everyone involved at Geoffrey Insurance. All the best Reviewed on: 29th August 2018

Ouick and to the point

5
So far I have not had any problems with this insurance company. Reviewed on: 29th August 2018

Great service

5
Always get straight through to a human on the phone! Very helpful and friendly Reviewed on: 29th August 2018

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