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Great Western Credit Union: Loans reviews

4.82
Based on 1,273 reviews, last reviewed 12th Mar 2026
2% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Been easy to follow instructions and nice and quick Been easy to follow instructions and nice and quick Reviewed on: 12th March 2026
Anna M's avatar
Anna M

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026
Debra V's avatar
Debra V

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1276)

Review of the Great Western Credit Union, Loans:

Brilliant service

5
Was so easy to apply really helped my out and so much easier paying 1 person back. Reviewed on: 22nd May 2025
Reply from Great Western Credit Union Hi Jasmine Thanks a lot for sharing your feedback! We're really pleased to hear the process worked well for you, making things more manageable as a result. It's great to know we've been able to make a positive difference when you needed it. We look forward to continuing to support you whenever you need us! Best wishes Robin Response date: 23rd May 2025
Bristol Credit Union logo
Great Western Credit Union

Helpful

5
Credit union have always gone out of their way to help me financially and don't charge a lot of interest. Reviewed on: 12th June 2020

Very easy and amazing

5
I’m a single mum and was having trouble with moving and money but Once I’ve signed up for Bristol credit union, everything was made easy for me. Moved to a 2 bed flat and the deposit was paid by BCU to my landlord. And as agreement I just have to pay them back monthly to which I can very much afford. Staff are very helpful and friendly as well, had some questions so rang them and they helped me with everything I needed to know Reviewed on: 12th June 2020

Brilliant!

5
I have had a loan, used the Bristol pound account and the savings account. I am also proud to say I am a bond holder. Everyone is fabulous. I am a complete technophobe so really struggled to start with to access everything. They took my phone calls, talked me down, and then talked me through how to access my accounts. They've had to issue me with new passwords. And all without a murmur. And... when I was placed on furlough my loan payments were placed on hold immediately. They are just wonderful in every way. Reviewed on: 12th June 2020

Brilliant

5
I’ve have had a very good experience with credit union very friendly and helpful Reviewed on: 12th June 2020

Bristol's number 1

5
I took a loan out and had no trouble ,there a very good company I love to save a bit for a rainy day and if I want my money it's easy to request it and goes straight in my account .There brilliant and I would recommend to friends and family without a thought ..well done credit union . Reviewed on: 12th June 2020

Best bank ever

5
Always willing to help great rates very happy to be a customer Reviewed on: 12th June 2020

Organised and efficient.

5
Straightforward. No problems at all. Reviewed on: 12th June 2020

My favourite place to save

5
I've been a member of Bristol Credit Union for at least 10 years. It was recommended to me by colleagues. What a life changer. I have money automatically deducted from my pay cheque. I've been able to save for myself and my daughter, automatically, every month. It's so easy. And the customer service is brilliant. Before the lockdown I would go into Bristol credit Union to withdraw money even when I could have done it on the phone or online. It made me feel good to see people, all people, treated with such respect. Reviewed on: 12th June 2020

Honest and fair

5
Bristol credit union always been very helpful to me especially when I had my stroke and it was difficult for me to access anything from hospital Reviewed on: 12th June 2020

Bristol Credit Union provides an excellent serviceervice

5
Joining the Bristol Credit Union has enabled me to save money for the first time in my life. It has helped me keep out of debt. I have taken out a loan with them and the interest has been reasonable. The staff are always friendly and helpful. I am very grateful to Bristol Credit Union and l know many others would agree with that Reviewed on: 12th June 2020