Smart Money People Logo

Great Western Credit Union: Savings reviews

4.71
Based on 198 reviews, last reviewed 5th Dec 2024
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I joined Great Western Credit Union a few years ago. I joined Great Western Credit Union a few years ago. They are freindly, polite and helpful. Could not wish for anything better. I have a loan every ch... Read more Reviewed on: 5th December 2024
Donna S's avatar
Donna S

Latest lowest rating:

1

They have turned into a payday lender to vulnerable... They have turned into a payday lender to vulnerable people and partners like Bristol city council should not be encouraging their staff to use them th... Read more Reviewed on: 21st September 2024
Liz s's avatar
Liz s

About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Savings reviews (198)

Review of the Great Western Credit Union, Savings:

Recommended great Western credit union

5
I have been saving with this company for a few years now.I love how they work makes it easy to save and to withdraw the money I was given a recommendation from my friends nice and I'm glad I did there brilliant. They also help so much with people with a low income or been elsewhere refused .I love this company and it deserves an award in my eyes... well done Reviewed on: 3rd September 2021

Good interest rate and ethical company

5
I have opened a cash ISA with them, which gives a good rate of interest, and I was able to easily speak to someone when I needed to. The staff were really friendly and helpful. The website is easy to use to check my balance too. I love that my money will be used to help others locally Reviewed on: 11th April 2024

There for me a a most difficult time

5
At a difficult time in my life I was introduced to Great Western Credit Union. I put what I could afford into a savings account. My circumstances improved and I decided to keep the funds in the Union as I realised they provided a financial lifeline for people with real long term financial difficulties. The staff I came into contact with in Dorchester and Weymouth were at the time so helpful and kind at a time I was vunerable and not in a good place emotionally and financially. Credit Unions are a life saver for so many people around the country. Thank you Great Western. Reviewed on: 5th April 2024

A very good introductory experience

5
My experience so far has been very pleasant. Good and timely customer service with a very clear and simple process. Reviewed on: 3rd April 2024

Always responsive and personal.

5
Always responsive and personal. A great service, like back in the day when everyone knew their bank manager. Reviewed on: 2nd April 2024

Good ethical savings products

5
Easy to follow website and good products to allow for ethical saving as well as some products that give some return as well. Reviewed on: 2nd April 2024

I have been a member for a very long time and found...

5
I have been a member for a very long time and found the services provided to have expanded with no loss of help. it's local character is encouraging even when expansion has taken place. Reviewed on: 31st March 2024

Bond holder and saver

4
I hold a lifelong bond and two eight year bonds . I would like more information from GWCU on saving with an ethical purpose. I also use the savings account to which dividends are paid as an occasional top up to my standard bank accounts while holding a balance as a low dividend but socially useful fund. Reviewed on: 30th March 2024
Reply from Great Western Credit Union Hi David, Thanks for your lovely review. We have recently launched a new savings account, the Fixed Rate Saver, which is a 12-month account offering 5% AER. This is a great account if you are looking to help support our mission in providing ethical, accessible and affordable credit to members across the South West. If this is something you are interested in, please visit our website (https://greatwesterncu.org/savings/fixed-rate-saver/) or email us at [email protected] for more information. - Great Western Credit Union team Response date: 23rd April 2024
Bristol Credit Union logo
Great Western Credit Union

Very patient with clear direction

5
They have been excellent in partnership with Bristol City Council Homelessness service. Enabling me to start the process of finding a flat for myself and my son on 'private renting scheme'. They were speedily responsive to me when I had problems signing in and logging on. Very patient with clear direction. Reviewed on: 29th March 2024

Payroll saving makes saving really easy for me.

5
Payroll saving makes saving really easy for me. Reviewed on: 29th March 2024

Really easy to setup and manage.

5
Really easy to setup and manage. I use the Christmas savings account and it’s working well for me. Reviewed on: 29th March 2024

Do you have a different Great Western Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Great Western Credit Union has a range of products available. Check the ratings of each product to find the right one for you. View all products