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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.83 (198 reviews)

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4.71

Based on 198 reviews, last reviewed 5th Dec 2024

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

2 star

Latest highest rating:

5

I joined Great Western Credit Union a few years ago. I joined Great Western Credit Union a few years ago. They are freindly, polite and helpful. Could not wish for anything better. I have a loan every ch... Read more Reviewed on: 5th December 2024

Latest lowest rating:

1

They have turned into a payday lender to vulnerable... They have turned into a payday lender to vulnerable people and partners like Bristol city council should not be encouraging their staff to use them th... Read more Reviewed on: 21st September 2024

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Savings reviews (198)

Review of the Great Western Credit Union, Savings:

I have saving with gwcu for a long time .

I have saving with gwcu for a long time .I love saving with this company,I have to wait a few hours until I get my money which really makes me think if I really need it or not .so I seem to save better . There's great communication between me and gwcu .I have phoned in the past with queries and things were sorted out with no problem. Overall I'm very happy with the service. Reviewed on: 4th September 2024

Reply from Great Western Credit Union Hi Deb, Thank you so much for your lovely review! We’re delighted to hear that you’ve had such a positive experience saving with us, and that it's helped you think carefully about your savings goals. It's great to know that our communication and support have made a difference whenever you've needed assistance. We truly appreciate your loyalty and are thrilled to hear you're happy with our service. We look forward to continuing to support you in your savings journey! Warm regards, Emily Response date: 23rd September 2024

Very helpful

Very helpful people and nice and easy to save wit them I don’t even know the money is gone from my account anymore A+++++ to all of you Reviewed on: 21st February 2023

Great union

Wonderful people and accessible to all Reviewed on: 21st June 2022

Helpful and friendly organisation

They are brilliant! Recommended highly Reviewed on: 30th May 2022

Great service

Great western cu has always been easy to communicate with and I feel confident with their advice Reviewed on: 27th May 2022

Excellent

Very friendly and helpful stuff. They are lovely people giving a great service to everyone. Thank you Reviewed on: 5th September 2021

Excellent staff

I have found them to be polite and helpful and ready to go out of their way to resolve any issue or get an answer to your questions Reviewed on: 5th September 2021

Providing excellent customer service

My experience with Great Weston Credit Union has been very positive. I started with an Everyday Loan and once it was paid off, started saving with them. Access to my money is easy. They have given me trust in the way they dealt with me. Reviewed on: 4th September 2021

Couldn't be more helpful

Nothing is too much trouble. There is no jargon, just clear facts and support. Reviewed on: 4th September 2021

GWCU Formerly Bristol Credit Union

GWCU Great Western Credit Union is a new name reflecting the merging together of SW credit unions that will hopefully see an expansion in services available to savers, as well as those looking for loans, supporting local people and investment. In a world where increasingly high street presence is under threat, GWCU maintains a reassuringly human touch and welcome range of add-on services for savers and a relationship worth cultivating and keeping up. Reviewed on: 4th September 2021

Great savings experience

Everything I want from my local credit union - friendly and efficient. And recent investment in the website and online account management has brought it up to the standards I expect from big name banks. Reviewed on: 4th September 2021

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