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Halifax: Current Account reviews

4.12
Based on 904 reviews, last reviewed 26th Feb 2025
600% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

5

Staff always available on phone. Staff always available on phone.queries resolved quickly and friendly service Reviewed on: 26th February 2025
Linda d's avatar
Linda d

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025
Wales25's avatar
Wales25

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (904)

Review of the Halifax, Current Account:

Brilliant switch service

5
I really like how Halifax handled the switch service ! They did this quickly and efficiently . You can easily track all your pending payments and transactions . User friendly app and easy to manage payments and transfer money to others Reviewed on: 1st February 2023

Best current account

5
Been with them for years. Good branch and local. I like the website too Reviewed on: 24th January 2020

Great service

4
Easiest account ive ever had - recommend to all Reviewed on: 21st January 2020

Great!

5
I've had an account since 1999. I moved away to Asia for several years, leaving very little in my account. When I eventually moved back to the UK in 2012, I was able to re-access my account with no difficulty and no charges! This was unusual as I was used to paying a fee in Hong Kong with HSBC. If your account fell below $5000, you were charged $50. No wonder so many people were leaving "The World's Favourite Bank"! I have never had any problems with The Halifax. Their mobile app is easy to use and quick. Customer service is exemplary. Reviewed on: 21st January 2020

Reliable trustworthy

5
I have banked with Halifax for several years. They have great customer service, the online banking is easy to organise my money. The savings accounts offer good interest rates and the current account offers a £2 bonus each month. Reviewed on: 19th January 2020

Great bank

5
I love banking with halifax as never had many problems and i am always able to sort any issues should i ever get any Reviewed on: 18th January 2020

helpful

3
they were very helpful when discussing saving account options in great detail. Reviewed on: 16th January 2020

Reliable and Reasonable

4
None of the rip off nonsence I've had from the big 4. Reviewed on: 11th January 2020

disgusting bank that will let anybody steal your money

1
closing my account down due to theft. 500 pounds taken from my account over the past year through the banks non existent security. Halifax dont care and dont help or pay it back. treat customers appallingly. Reviewed on: 8th January 2020

Great bank account with easy options

4
Great, easy to use current account. The app is great, the online banking website a little clunkier but still pretty user friendly. Service is always good. Only gripe is that they have been cutting rewards little by little the past year or so. But still overall a good account which I would recommend. Reviewed on: 4th January 2020

super friendly

5
nothing is too much trouble. friendly too Reviewed on: 30th December 2019

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