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Halifax: Current Account reviews

Name: Current Account
Rating: 4.19 (905 reviews)

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4.12

Based on 904 reviews, last reviewed 26th Feb 2025

600% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Staff always available on phone. Staff always available on phone.queries resolved quickly and friendly service Reviewed on: 26th February 2025

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (905)

Review of the Halifax, Current Account:

Brilliant switch service

I really like how Halifax handled the switch service ! They did this quickly and efficiently . You can easily track all your pending payments and transactions . User friendly app and easy to manage payments and transfer money to others Reviewed on: 1st February 2023

No issues with my account

No issues with my account, transactions processed quickly Reviewed on: 21st November 2019

Safe and secure yet difficult to get an actual account

Currently using an account that I can't use save the change on, yet have no information on changing my current account. Reviewed on: 21st November 2019

Easy to set up, everything you need!

I've always used Halifax since first starting up a bank account as a child. I would always recommend them in terms of 5 five star customer service and good rates. Reviewed on: 21st November 2019

Good bank, Reliable Service

Never had any issues with my bank account. Always been able to access my money. Good branches. Reviewed on: 20th November 2019

very good service

i have had a halifax account for many years and never had a problem occur from day one Reviewed on: 20th November 2019

Great customer experience

The staff at Halifax branches are generally great. The company has put a great deal of effort to achieve this. Even though they try to run a streamlined operation and now move towards automated deposits there always is a staff member on hand to assist. I am making it my main account because of this customer service ethos. Reviewed on: 16th November 2019

Fantastic bank

Always there to help and sort out any problems I have Reviewed on: 14th November 2019

High standard of service

I have been a Halifax customer for many years and I have several different accounts with them. Reviewed on: 8th November 2019

Customer for 15 years

15 years ago my grandad opened up an account for me with the Halifax and I've been with them ever since. I don't know any other bank that helps their customers more then Halifax. They have been there for me when I've needed them and supported me. Their customer service is excellent and always so friendly. I love Halifax and I have opened ISA'S for my kids so we can continue to use Halifax in the future. Reviewed on: 5th November 2019

Halifax - a personal view

A listening and caring bank that has opening times to suit the needs of most Reviewed on: 5th November 2019

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