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Halifax: Current Account reviews

Name: Current Account
Rating: 4.19 (906 reviews)

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4.12

Based on 906 reviews, last reviewed 27th Feb 2025

700% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

4

Decent British bank easy to manage on the app withou... Decent British bank easy to manage on the app without all the hassle Reviewed on: 27th February 2025

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (906)

Review of the Halifax, Current Account:

Brilliant switch service

I really like how Halifax handled the switch service ! They did this quickly and efficiently . You can easily track all your pending payments and transactions . User friendly app and easy to manage payments and transfer money to others Reviewed on: 1st February 2023

I had my account for years

I have been with the halifax since 1980 and have always been happy with their services , i feel they have time and interest in their clients and it makes me feel comfortable to be a member Reviewed on: 9th June 2019

Trusted , reliable bank

I have been with Halifax since I was 16 I'm now 40 have never had problems, would recommend savings account is also good with a good interest rate Reviewed on: 9th June 2019

Easy

They text you with any concerns. If you are going over drawn they let you know. Overdraft easy to sort out! Reviewed on: 8th June 2019

Great customer service

Have banked with the halifax for 20 years. The ease of getting anything sorted is superb. I bank online and the app is so easy to use, if I do need to ring for anything the call centre sort out queries in next to no time. The members of staff in my local branch are the best, always there to help with a smile. Reviewed on: 27th May 2019

Great customer service

I have always found that the in branch service is of high standard. The products available reflect my lifestyle and there are always offers and initiatives to save money. These offers are aimed at their existing customers. Reviewed on: 7th May 2019

disgusting service

years ago somebody at Halifax made a mistake which left me and my son without house insurance since my husband passed away. I was on the phone for over two and a half hours being redirected between 8 members of staff who refused to help me. then I was put through to 'customer services' in the Advantage Reward Account team who accosted me with zero sensitivity as if It's my fault that I didn't check to see if their staff had messed up. disgusting. Reviewed on: 27th April 2019

Good service

Always had good service wouldn't use a different company to bank with Reviewed on: 18th April 2019

excellent

banked with Halifax for years, no problems, no expensive bank charges Reviewed on: 17th April 2019

easy and straightforward

I have been with halifax since I was a student and they consistently give me the most straightforward and helpful experience. Their customer service with issues such as address change and overdraft limit arranged is brilliant. Reviewed on: 16th April 2019

Really helpful and excellent service

I have only just signed up with Halifax but they were very helpful. Excellent communication and services Reviewed on: 16th April 2019

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Halifax: Current Account reviews

700% increase in 5 star reviews

67% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Halifax Current Account reviews (906)

Brilliant switch service

I had my account for years

Trusted , reliable bank

Easy

Great customer service

Great customer service

disgusting service

Good service

excellent

easy and straightforward

Really helpful and excellent service

Do you have a different Halifax product?

There's still more to see!

Join Smart Money People

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