16th November 2018
Broker Feedback
Sue Pedley - great pre sales service and support
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16th November 2018
Broker Feedback
friendly competent & professional service
15th November 2018
Broker Feedback
It was okah. The truth was the rate fitted
15th November 2018
Broker Feedback
It was okah. The truth was the rate fitted
15th November 2018
Broker Feedback
make me aware of you more so I can use you more :-)
15th November 2018
Broker Feedback
Have only used the Hanley once and found them quite helpful and informative
15th November 2018
Broker Feedback
Attend Primis Mortgage meetings for advisers .
15th November 2018
Broker Feedback
had very little experience of the company so can't comment
15th November 2018
Broker Feedback
Too long for initial assessment, so if it falls out you have lost valuable time.
9th November 2018
Broker Feedback
Speedier processing . Can be over pedantic.
8th November 2018
Broker Feedback
Always received a helpful response to telephone enquiries
8th November 2018
Broker Feedback
self build where properties are of high value
8th November 2018
Broker Feedback
I want to use H.E. but am waiting for a suitable case as they seem to be innovative lenders.
8th November 2018
Broker Feedback
Just placed first case - Sue Pedley has been extremely helpful pre-sales so hoping everything else runs as smoothly.
8th November 2018
Broker Feedback
Better communication post application and speed of underwriting
8th November 2018
Broker Feedback
Staff and underwriter very helpful and pleasant to deal with. What would make the difference would been a better understanding of process in that documents required to get pass initial checks are the start of process and further documents will be...
Read moreStaff and underwriter very helpful and pleasant to deal with. What would make the difference would been a better understanding of process in that documents required to get pass initial checks are the start of process and further documents will be required past this when full underwrite assessment done. Just could be a little clear for a new intermediary when applying to manage expectations to clients. Products and service is good will use again.
8th November 2018
Broker Feedback
The case took quite a while to progress and feedback came through relatively slowly.
8th November 2018
Broker Feedback
EXCELLENT SERVICE COULD NOT FAULT KNOWLEDGEABLE FRIENDLY PROFESSIONAL
8th November 2018
Broker Feedback
EXCELLENT SERVICE COULD NOT FAULT KNOWLEDGEABLE FRIENDLY PROFESSIONAL
8th November 2018
Broker Feedback
still very slow in processes compared to other lenders and asking for to much information if I'm honest and still asking for a processing fee!!!
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