2nd May 2019
Broker Feedback
better retention rates for existing customers and product transfer system
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2nd May 2019
Broker Feedback
A lender that will assess an individual case to its unique requirement and not ‘decline on a general inference’.
2nd May 2019
Broker Feedback
Like: You listened to reason. Streamline processing by asking for everything required upfront instead of in stages. Not being over pedantic.
2nd May 2019
Broker Feedback
would like to support the lender more. Lack of contact one...
Read more would like to support the lender more. Lack of contact one reason.
Recently attended a Meet the Mutuals" event which involved Chorley BS, Principality BS, Mansfield BS, Darlington BS et al. Very useful event and Hanley Economic BS might be wel served by being involved in the future
2nd May 2019
Broker Feedback
Prefer an online calculator as oppose to a excel spreadsheet. Prefer an online app too
2nd May 2019
Broker Feedback
Helpful with responses when needed. Useful alternative to have in the back pocket ready when needed!
2nd May 2019
Broker Feedback
I like the individual nature of underwriting which I have found fair and consistent
2nd May 2019
Broker Feedback
I would have liked more updates as i needed ot keep chasing
2nd May 2019
Broker Feedback
Good for abstract cases, not an everyday lender
2nd May 2019
Broker Feedback
Time to offer could improve but great service & fast responses to queries/emails
2nd May 2019
Broker Feedback
I like that you can offer a flexible underwriting approach to clients' circumstances.
2nd May 2019
Broker Feedback
I like that you xan offer a flexible underwriting approach to clients' circumstances.
29th April 2019
Broker Feedback
Alex WB Test - great service, but always room for improvement!
16th November 2018
Broker Feedback
Sue Pedley - great pre sales service and support
16th November 2018
Broker Feedback
friendly competent & professional service
15th November 2018
Broker Feedback
It was okah. The truth was the rate fitted
15th November 2018
Broker Feedback
It was okah. The truth was the rate fitted
15th November 2018
Broker Feedback
make me aware of you more so I can use you more :-)
15th November 2018
Broker Feedback
Have only used the Hanley once and found them quite helpful and informative
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