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Hinckley & Rugby Building Society: Savings reviews

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4.82

Based on 1,334 reviews, last reviewed 25th Feb 2025

4% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

2%

0%

1%

Latest highest rating:

5

Rita at the H&R South Wigston branch Rita provided excellent support for us opening an additional account and moving money between accounts. She was friendly, helpfull with very good cust... Read more Reviewed on: 25th February 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1334)

Review of the Hinckley & Rugby Building Society, Savings:

Personal Service.

5

Ability to make an appointment to suit us was very good and enabled them to have all necessary documents to hand thereby saving time. Reviewed on: 31st December 2024

Reply from Hinckley & Rugby Building Society Hello and thank you for passing on your thoughts about the service you received from the Society. The option to book appointments is something we’re keen to offer our members, along with the ability to pop in without prior arrangement, ensuring we’re providing options to suit everyone. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 3rd January 2025

Great Building Society

5

Good advertising easy to understand terms and conditions simple application form courtesy call quick and very pleasant helpful customer service Reviewed on: 21st February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd February 2023

savings plan

5

Very helpful and knowledgeable staff Reviewed on: 20th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd February 2023

Good service

5

Treated with respect in branch. Given helpful information. All good. Reviewed on: 20th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd February 2023

B. Soc postal application clear and speedy service with great savings rates

5

The H&R B Society's rates were good, the T&C's and other info was clear as was the application form which was easy to complete. Reviewed on: 17th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd February 2023

Impressed with the personal service

5

I actually work at the FCA and am in charge of a number of retail banks. I was really surprised and impressed at the friendly and personal service you offered by making an initial courtesy call. If only everyone else in the industry were as on the ball as you. Reviewed on: 17th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd February 2023

Efficient Process

5

Very easy to open a new account. The whole process was very clear and efficient. Reviewed on: 17th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd February 2023

Perfect service

5

Perfect service and easily managed. Reviewed on: 17th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd February 2023

Very professional helpful and friendly and followed through on what they said theyd do

5

Very friendly on phone explained clearly everything made you feel welcome Reviewed on: 17th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th February 2023

Opening an Account

5

Opening my regular saver account was so easy and painless. Posted my application and the very next day I received a courtesy phone call to confirm my application had been received. Also wanted to make sure I was fully aware of product I was applying for. It was a lovely personal touch which I really appreciated. Received a follow-up email the next day confirming the account had been opened and paperwork had been despatched to me. A pleasure to do business especially in times when everything is so automated. Thank you. Reviewed on: 16th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th February 2023

Overall a very good service

4

Easy to open a new account and staff were very helpful. The only thing that would have been better is being able to open the account on line and transfer money electronically. Reviewed on: 16th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th February 2023

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