Write a review

Log in/Join

Hinckley & Rugby Building Society: Savings reviews

View other Hinckley & Rugby Building Society products

4.82

Based on 1,334 reviews, last reviewed 25th Feb 2025

4% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

2%

0%

1%

Latest highest rating:

5

Rita at the H&R South Wigston branch Rita provided excellent support for us opening an additional account and moving money between accounts. She was friendly, helpfull with very good cust... Read more Reviewed on: 25th February 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

Read all reviews See your review

About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1334)

Review of the Hinckley & Rugby Building Society, Savings:

Personal Service.

5

Ability to make an appointment to suit us was very good and enabled them to have all necessary documents to hand thereby saving time. Reviewed on: 31st December 2024

Reply from Hinckley & Rugby Building Society Hello and thank you for passing on your thoughts about the service you received from the Society. The option to book appointments is something we’re keen to offer our members, along with the ability to pop in without prior arrangement, ensuring we’re providing options to suit everyone. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 3rd January 2025

Excellent customer service

5

Carol was very efficient and very helpful. She ensured I understood everything and checked the application through for me. Reviewed on: 16th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th February 2023

Jeaneette

5

Great service on the day in branch from Jeanette, your team and being local is one of the key reasons we have moved our monthly savings to you. Reviewed on: 16th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th February 2023

Continuing saving with H & R

4

I have been a saver since 2001 and never had a problem. No pressure and no worries Reviewed on: 15th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th February 2023

Account change

5

The process was very smooth and the advisor was very helpful, explaining all the consequences of our actions in clear and precise manner. We maintain our account with you as we have a local branch in the High street. We would recommend you to others if asked. Reviewed on: 15th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th February 2023

Great Service

5

HRBS were very quick and efficient dealing with my account application. As a new customer first impressions make an impact and I was impressed with the speed and efficiency. Reviewed on: 15th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th February 2023

Savings

5

Excellent friendly advice received which helped in choosing appropriate savings accounts in my specific circumstances. Reviewed on: 14th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 15th February 2023

Great service

5

Your branch at South Wigston was very welcoming, clean and well maintained. The service was first class. Straight forward without having to go online, download an app and jump through hoops, like many banks and building societies seem to be heading. Reviewed on: 14th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 15th February 2023

Excellence

5

Without exception, the customer service of the building society is second to none. Staff are efficient and polite and access to them by phone is never delayed - straight through. If they commit to phone you back, they always do. No complaints whatsoever Reviewed on: 13th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th February 2023

New Savings Account

5

Excellent service - I had called the previous week and even though the product was being withdrawn they sorted me an appointment to call into the Nuneaton Branch to open. Was met by s lovely lady here who had everything prepared so I was only there for 15 mins. Reviewed on: 13th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th February 2023

Excellent service.

5

An excellent service was received from the branch, especially from Rebecca, who was very patient with me due to my teething problems. Would not hessitate to recommend. Reviewed on: 13th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th February 2023

Do you have a different Hinckley & Rugby Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Allied Irish Bank - AIB 5.00 from 1 reviews
Savings
from Central Credit Union 4.94 from 130 reviews
Instant Access Savings
from Nationwide 4.47 from 23 reviews

There's still more to see!

Hinckley & Rugby Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

Man on beach

News, guides and insight from our team

View resource hub

UK money news stories - 24 July 2024

UK money news stories - 24 July 2024

24th July 2024

Posted in Money Talks by Errolyn Smith

Your Money, Your Voice: Have your say

Your Money, Your Voice: Have your say

24th July 2024

Posted in Our insights by Errolyn Smith

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Our latest research - customers see little impact of FCA's Consumer Duty one year on

24th July 2024

Posted in Our insights by Darryl Barkwill

Consumer credit awards winners 2024

Consumer credit awards winners 2024

11th July 2024

Posted in Awards by Darryl Barkwill